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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 19, 2021

James, my serviceman, was very helpful throughout the process. The pricing was transparent and affordable. I would return to this dealership for quick service on my car. More

by henrychristiansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bollinger
Jul 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with James in our Service Department! Thank you for your business! We appreciate you! Have a wonderful week! :)

July 16, 2021

I’ve had problems since I got my car there. Your service tech Jim was very rude and unhelpful on top of the fact he refused my oil change because I needed an appointment, come to find out oil changes are fi More

by Cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

July 16, 2021

Rough start but the finance manager saved day. Have only needed service one time and was outstanding! Return trip for a slow tire leak resolved in less than an hour!! More

by Dangaboury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Buckley, Diego Hernandez
Jul 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

July 13, 2021

Worked around my schedule and did a great job very accommodating and I my needs I will recommend them to my friends for the great job More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashidah Maclin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Russell, Ivan Blount II, Jeff Bailey, Diego Hernandez, Rashid Maclin
Jul 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

July 13, 2021

Really helped us out when we got a check engine light during vacation. Thank you!! Fast and helpful and friendly. Would visit again. Great manager More

by kirstensmolensky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy we could help you out. Thank you for visiting us. We will always be here for you. We appreciate you! Have a wonderful week! :)

July 09, 2021

Jeff Bailey, the service writer, helped me a ton. He was very knowledgeable and took the time to explain things so I could understand them better. More

by Jmclaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

July 07, 2021

Sales department is pretty good but service department needs work unprofessional and rude had my Jeep now for 11 weeks first time was for 6 weeks got back for 2 days and back in the shop again now for 5 w More

by billwarrick99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leitch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Jul 08, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

July 06, 2021

The oil change and service were fine. But I believe Hates is $40 and I paid $78 for the same oil change. I’m not sure if I will be back to Michiana Chrysler. More

by D Hackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 06, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! We appreciate you! You get what you pay for in life. We are always here to take great care of you! Have a wonderful week! :)

July 01, 2021

I was overcharged and the girl that checked me out was rude when I brought it to her attention. More

by DRGHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Jul 01, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

June 30, 2021

Went for oil change only and was told an hour but only took less than 1/2 hour so that was good. I did have a question regarding my start/stop not functioning correctly and was told I would have to mak More

by JELLOSHOT10804
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jul 01, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

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