Back

Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Sort by
August 12, 2021

I made an appointment two weeks prior to dropping off my vehicle it was under a service contract with a $100 deductible three weeks later I picked up my vehicle with a dead battery $710 bill ambitious vibra More

by tbbeatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Bollinger rating one star
Aug 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 12, 2021

EXCELLENT service !Bought 2 vehicles from this location EXCELLENT service ! Bought 2 vehicles from this location and the service department is the most knowledgable that I've ever seen. They also have the More

by DEDICATED007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Rodney Shepherd
Aug 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business again! We are so happy you had a wonderful experience at Michiana! We appreciate you! Enjoy life in your new vehicle! Have a great day and a wonderful weekend! :)

August 12, 2021

They were very accommodating particularly as I came in an hour before closing. Also as a new client they quickly got me registered and everything set .The service was very quick and done well. More

by carliemunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department! Thank you for letting us earn your business! We appreciate you! We will always be here for you. Have a wonderful weekend! :)

August 10, 2021

Service was fast and friendly. It was a pleasure to have a service department so well efficient and fast with the service that was preformed. More

by Sandy Swartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Aug 10, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department! We appreciate you! Thank you for letting us earn your business! Have a wonderful week! :)

Aug 10, 2021 -

Sandy Swartz responded

Your welcome!!

August 08, 2021

Repairs were done, I was told. Twice. $700, I'm told further diagnosis, leave vehicle another day, no car rentals available. Thats a problem. Big problem More

by mikebartell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. There is a car rental shortage everywhere now along with new vehicles. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 07, 2021

Rude, under prepared, and incorrect mechanical diagnosis. They said I had a blown headgasket and would cost 3k. I took it somewhere else and it was actually only bad thermostat. Not to mention they didn't wa More

by Sunnyshinemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 07, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 05, 2021

They get work done in a timely fashion. The staff is friendly. They always wash the car when the service is done. I will be back. More

by VCRBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 05, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business in our Service Department! We appreciate you! Have a great day and a wonderful weekend! :)

August 02, 2021

They were kind and helpful with my problem which ended up being a recall. Came here because they helped me out in a jam with a flat a flat tire when I had no lug nut key and my other dealer said they couldn More

by geanine22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We will always be here for you. Thank you for your business! We appreciate you! Have a wonderful week! :)

August 02, 2021

Had my oil changed and tires rotated.. pulled right in.. did the paper work.. watched TV for about 45 minutes car was done and washed.. nice.. paid and was on my way.. More

by Debbiec99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We are so happy you had a wonderful experience in our Service department! We appreciate you! Have a wonderful week! :)

July 28, 2021

I did not get a through inspection check, I know there is something wrong with the front right axsle and they said it's good. More

by Chrsalvarez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Justin Bratzler or your service advisor to discuss your situation in private. Thank you. Have a great day!

...
31
...