Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

This dealership was so friendly and helpful , especially Jim in service and Scott in parts , just can’t say enough about how great these guys were … I will continue to use this dealership even tho they are Jim in service and Scott in parts , just can’t say enough about how great these guys were … I will continue to use this dealership even tho they are in the next town from me instead of the dealership right in my own town … More

The service guy that took care of me was great I had no worries. That’s for all the great service. worries. That’s for all the great service. More

Very friendly and clean, truck was as clean inside and out as when I dropped it off out as when I dropped it off More

Staff was on time courteous and friendly. Service was quick and well done. In and out in under an hour!! quick and well done. In and out in under an hour!! More

Disappointed in my serviceman Jeff. I dropped my vehicle off for recall work and asked them if they could do a diagnostic. They assured us that it was no problem. They kept putting me off 3 days later they off for recall work and asked them if they could do a diagnostic. They assured us that it was no problem. They kept putting me off 3 days later they informed me that they were unable to get truck to pull codes. When I asked Jeff how long they drove vehicle they said 1/2-1 mile. I was upset how could you get a truck to pull codes on such a short distance especially when the speed zones around lot are 35mph. We picked up the vehicle end of 3 day and on way home the issue occurred (mind you we only live 5.1 miles away) my son and husband returned with truck and on the return issue occurred 2x. When I called car lot to let them know. Jeff said that we could leave it and they would get to it when they could. He stated that he” didn’t want to take food off the employees plates.” We paid $151. for an incomplete service. Here it is Monday and I haven’t heard anything from repair department. Very unprofessional staff. What should have taken 15-20min to do has taken almost a week. More

Very courteous and knowledgeable staff, prompt and fast, efficient service. Answered all my concerns and questions. My vehicle was serviced and returned to me within the time frame quoted. Very nice exper efficient service. Answered all my concerns and questions. My vehicle was serviced and returned to me within the time frame quoted. Very nice experience More

To keep it short, I would go elsewhere to have your vehicle serviced, diagnosed, or repaired. Maybe it was just a hectic time for them, who knows what the circumstances were. vehicle serviced, diagnosed, or repaired. Maybe it was just a hectic time for them, who knows what the circumstances were. More

Service advisor was knowledgeable and courteous. Service waiting room was comfortable with nice furniture, a TV and coffee behemoth my car was finished payment was handled quickly and my car was waiting for waiting room was comfortable with nice furniture, a TV and coffee behemoth my car was finished payment was handled quickly and my car was waiting for me outside the front door. More

Jeff was really nice and able to answer my questions. And they took really good care of my Jeep! I will definitely be coming back! they took really good care of my Jeep! I will definitely be coming back! More

My service tech, Jeff was very helpful. The cost and turnaround for repairs was not as good. But I understand it’s the market!!! Thx turnaround for repairs was not as good. But I understand it’s the market!!! Thx More