Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

I loved the customer service! Jim was especially great and they made the process super easy and they made the process super easy More

I had to wait a month for an appointment. After bringing my car in they could not get my car fixed and kept adding on more services to maybe fix the problem. At that point I felt they were just guessing and my car in they could not get my car fixed and kept adding on more services to maybe fix the problem. At that point I felt they were just guessing and didn’t approve anymore service. More

Service writer was very professional at his job and very helpful. Pointed out a dent I had in my right rear quarter panel which was new to me. helpful. Pointed out a dent I had in my right rear quarter panel which was new to me. More

Very friendly, accommodating, and fast! I was visiting from out of state and they treated me like their own! from out of state and they treated me like their own! More

The staff was so friendly and welcoming. Took great care of my vehicle and they they got the oil change done quickly. of my vehicle and they they got the oil change done quickly. More

Excellent service dept. Problem was explained and fixed with not much of a wait. Great service with not much of a wait. Great service More

Service was excellent!!!Everyone was extremely nice and Service was excellent!!! Everyone was extremely nice and very professional. I appreciated the covid friendly protocols. Thank you! Service was excellent!!! Everyone was extremely nice and very professional. I appreciated the covid friendly protocols. Thank you! More

This dealership was so friendly and helpful , especially Jim in service and Scott in parts , just can’t say enough about how great these guys were … I will continue to use this dealership even tho they are Jim in service and Scott in parts , just can’t say enough about how great these guys were … I will continue to use this dealership even tho they are in the next town from me instead of the dealership right in my own town … More

The service guy that took care of me was great I had no worries. That’s for all the great service. worries. That’s for all the great service. More

Disappointed in my serviceman Jeff. I dropped my vehicle off for recall work and asked them if they could do a diagnostic. They assured us that it was no problem. They kept putting me off 3 days later they off for recall work and asked them if they could do a diagnostic. They assured us that it was no problem. They kept putting me off 3 days later they informed me that they were unable to get truck to pull codes. When I asked Jeff how long they drove vehicle they said 1/2-1 mile. I was upset how could you get a truck to pull codes on such a short distance especially when the speed zones around lot are 35mph. We picked up the vehicle end of 3 day and on way home the issue occurred (mind you we only live 5.1 miles away) my son and husband returned with truck and on the return issue occurred 2x. When I called car lot to let them know. Jeff said that we could leave it and they would get to it when they could. He stated that he” didn’t want to take food off the employees plates.” We paid $151. for an incomplete service. Here it is Monday and I haven’t heard anything from repair department. Very unprofessional staff. What should have taken 15-20min to do has taken almost a week. More