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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
677 Reviews

677 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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December 01, 2021

They were fast and courteous , but when picking up my vehicle , I had to walk back around the building to get my car , I'm disabled and walk with a cane , it would have been nice to have my car out front More

by terryl.summers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Dec 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! We appreciate you! Have a great day!

November 29, 2021

The person I worked with was very helpful and kinda rude. He was not a good person to deal with in my opinion. More

by RJLESHER1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Nov 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

November 29, 2021

Will never have a vehicle serviced here again! Service manager completely blew me off and refused to talk to me when I had complaints and questions about my vehicle after service. I will be telling everyo More

by Brody_922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Nov 29, 2021 -

Brody_922 responded

I won’t hold my breath. Nothing was done before this so I don’t see them doing anything now

Nov 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

November 26, 2021

I have been in to see them on three different occasions and they have exceeded my expectations each time. More

by kfrozenpenguin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Nov 26, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

November 17, 2021

The staff are courteous and friendly. Always helpful for all my automotive needs. I am very pleased with the services. More

by HAITI14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Nov 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business in our service department! We appreciate you! Have a great day and a wonderful weekend! :)

November 12, 2021

Website has been inaccurate for many months. Service coupons online for service they no longer provide- “Synthetic blend oil change”. Also, I scheduled an appointment online and when I arrive a few da More

by MRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Nov 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private! Thank you. Have a great day!

November 09, 2021

Great service. Discovered a critical and dangerous problem I never before recognized. May have saved my family from harm. More

by Don Mohs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Nov 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy we could help you! Thank you for your business! We appreciate you! Have a great day and a wonderful weekend! :)

October 28, 2021

Handled my issues quickly and answered all of my questions. Will recommend friends and family! More

by omit_mouthed_0t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Oct 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

October 26, 2021

Service dept is the worst in Michiana. Jeff and your service mgr.are liars, incompetent. I'm looking for a new charger and I wouldn't buy it from you if it was free. Turn Michiana Dodge into a fast food More

by mike1962walsh
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jim Bollinger
Oct 26, 2021 -

mike1962walsh responded

They had their chance to make their incompetent service right.

Oct 26, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

You are the worst customer in Michiana. Please take your business elsewhere. You are no longer a customer here. Take care. Have a great day!

October 19, 2021

Clean and professional and courteous. Performed a premium service in and out thank you veary much it was greatly appreciated More

by RANDDHSCVAXLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a great day and a wonderful week! :)

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