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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
677 Reviews

677 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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February 01, 2022

They handled my recall repair well and I would go back for other services thanks More

by Chad O
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 01, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! We are so happy you had a wonderful experience here at Michiana! Have a great day and a wonderful week! :)

January 28, 2022

Our brand new 2021 Jeep Grand Cherokee Overland broke down and was towed to Michiana Jeep. We were 1250 miles from our home in FL. The Michiana Jeep Service Advisor was rude to us and would not tell us More

by Silverfox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Bollinger
Jan 29, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you had this experience with your new vehicle. Please contact Jeep Customer Care to discuss your situation or call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

January 28, 2022

I had a great experience with Michiciana Chrysler! They finished the oil change fast & made sure to give me all the info I needed. More

by Destinyrenae99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Jan 28, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience in our service department! Thank you for letting us earn your business! Have a wonderful weekend! :)

January 25, 2022

Prompt fast service explained what was wrong and gave me many options for getting new tired More

by units40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bollinger
Jan 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here in our Service department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

January 20, 2022

They were extremely helpful, kind, and prompt. Amazing service: especially Matt Frickson. I would highly recommend getting service here More

by dianaalvarado12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frickson
Jan 20, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Matt in our Service Department! He is one of our finest! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

January 05, 2022

I was referred over there today from another dealership due to a recall on my vehicle. I was put in contact with Jeff Bailey in the service department. Let me just say, he was amazing. He went completely a More

by Caitlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department with Jeff! Thank you for letting us earn your business! We appreciate you! We will always be here for you! Have a great day and a wonderful weekend! :)

December 30, 2021

Oil change and tire rotation done quickly but had immediate tire pressure problem on a tire. Had to add quite a bit of air myself. Only had about 22 psi when 35 is ideal. More

by Irishtradition
Recommend Dealer
No
Employees Worked With
Did not work with a direct service person. Worked with sales rep for service
Dec 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Maybe you picked up a nail or screw in your tire. Feel free to bring it back and we can look at it. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

December 29, 2021

Very efficient, excellent service for my Jeep Wrangler, every one great and professional, service a ten. More

by PNULL730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Dec 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful weekend! :)

December 12, 2021

Super fast service for a recall part that left my vehicle undrivable. They fixed it the same day the car was dropped off and programmed to sets of keys for me too. Excellent service. More

by aylamarie779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Dec 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful week! :)

December 08, 2021

Always had timely service with a very helpful and friendly service manager, who takes personal ownership of the service provided More

by Don Mohs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Dec 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a great day and a wonderful weekend! :)

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