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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
677 Reviews

677 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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March 03, 2022

Was sold a vehicle with 30000 miles on it and a certified warranty. Well the heat strips on the windshield overheated and cracked the windshield!! When I took it in it wasn't covered under the warranty b More

by aprilrhoads76
Price
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jim Bollinger
Mar 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. You purchased this vehicle from us in July 2021, that is 8 months ago. A windshield would not be covered under a Certified Preowned Warranty anyways. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in Private. Thank you. Have a great day!

Mar 03, 2022 -

aprilrhoads76 responded

Ok 8 months it overheated!! Not my fault either!!!

February 24, 2022

Needed some key fobs programmed in they got me right in And done quick and very reasonable price would highly recommend More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 24, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful weekend! :)

February 24, 2022

Jeff is always best service rep. Your parts department very responsive and got the needed part within 18 hours and Jeff had car finished six hours later More

by Marksandock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Have a great day and a wonderful weekend! :)

February 20, 2022

Michiana Dodge has always worked to schedule service at my convenience. This has been especially difficult over the past two years due to Covid. More

by l_YEATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 21, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful week! :)

February 18, 2022

No parts and excuses like 2010 to old to stock parts. Auto Zone had it More

by DRUELINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 18, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. We get OEM Parts here from Chrysler, Dodge, Jeep, and Ram. We are glad AutoZone could help you out. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Take care. Have a wonderful weekend!

February 17, 2022

The craftsmanship was excellent. My only complaint would be that I would have liked a little bit mor communication when there was a delay in parts. Having to line up a vehicle with l More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business here at Michiana! Have a great day and a wonderful weekend! :)

February 14, 2022

I have had nothing bit great service whenever I have needed it. Would hoghly recommend to others for service. More

by wtepe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 14, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a wonderful week! :)

February 14, 2022

Very quick service, the gentleman that helped me was very polite and wait area was comfortable. More

by RCIHLHERNANDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 14, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a wonderful week! :)

February 02, 2022

Had warranty issues with my 2019 Challenger. They fixed the problems and referred me to another body shop for the paint issues. All is fixed and I am very happy. Thank you for taking care of everything wit More

by maryannmyers71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a great day and a wonderful weekend! :)

February 01, 2022

Thanks for helping me with my tailgate crisis on no notice y’all service department was helpful and kind! More

by jet2g2471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Feb 01, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We will always be here for you. Thank you for your business! Have a wonderful week! :)

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