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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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June 10, 2022

I travel from my city to that city for work and service. I have never been dissatisfied. In these times when parts are scarce,, workforces are low Michiana Jeep always exceeds the satisfaction of the cust More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt,Justin , Jeff Bailey
Jun 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! We will always be here for you! Have a great day and a wonderful weekend! :)

June 10, 2022

Took 4 months to get our 2021 Jeep repaired. Jim and Jeff in the service department were completely rude to us and didn’t even remotely try to get our parts or answers to when we could get our More

by justikli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim in seevice, Jeff Bailey
Jun 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

June 09, 2022

Got my vehicle in (when they didn’t have any appointments available and were scheduling out for at least a month) to put in a part ordered for a recall. They had it done in the time promised… actually earlie More

by ScorpioDro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jun 09, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! We will always be here for you! Have a great day and a wonderful weekend! :)

June 09, 2022

Service writers are excellent and thus far mechanics have done good work, but you are over priced. More

by doug.dieterly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jun 09, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the nice words and rating! Thank you for your business! Have a great day and a wonderful weekend!

May 27, 2022

Easy in, easy out oil change and general checkup. Friendly greeting from Jeff and comfortable waiting room with coffee . . . and John Wayne movies on the television! More

by THOMAS.OGRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
May 27, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience in our service department! Thank you for your business! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

May 27, 2022

I was able to get right in and right out while having a recall done. More

by ganaj77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
May 27, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! Have a wonderful weekend! :)

May 27, 2022 -

ganaj77 responded

Thank you for the quick service!

May 24, 2022

The staff was very friendly and informative. I will be a returning customer. Not a long wait time. More

by Karebear70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
May 24, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! Have a great day and a wonderful week! :)

May 19, 2022

Friendly very attentive very good experience Follow up and service good look forward to returning More

by Jackiehahn149
Recommend Dealer
Yes
Employees Worked With
Mark Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
May 19, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful weekend! :)

May 19, 2022

Very helpful and knowledgable service center employees…As a woman, I appreciate a service employee that doesn't “talk down “ to me and actually acknowledges that I know what im talking about .. More

by Tadr1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bollinger
May 19, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a great day and a wonderful weekend! :)

May 17, 2022

Jeff, the service advisor was knowledgeable and pleasant to deal with. He gave me an accurate quote on the cost and contacted me when the car was ready. A nice touch was keeping my car in the service bay un More

by louisappel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
May 17, 2022 -

louisappel responded

Keep up the good work!

May 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service department! We appreciate you! Thank you for letting us earn your business! Have a wonderful week! :)

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