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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.8
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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October 07, 2024

Service was adequate. They were prepared for us when we arrived and work was done quicker than projected. They remembered us from previous work, which was nice. (We didn't More

by kgrant942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a wonderful week! :)

October 06, 2024

Horrible experience. No one cares to return phone calls or keep you updated if your car is in service. More

by tracylynn35
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z, the guy who sold me my vehicle was great.
Oct 07, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey or Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you.

October 03, 2024

Sometimes we forget in the middle of our daily situations and problems that there are people dedicated to make your day better Your crew are very much these kind of people concerned, helpul, honest knowl More

by jdneloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a wonderful weekend! :)

October 01, 2024

I would never go back to this dealership. Paid over 100 dollars for them to open and close my van doors and never fixed the problem, which we didn't have until they "fixed" a recalled door is More

by lori.hubbard100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey or Sales Manager Jarrod Enyart or Brandon Byrum to discuss your situation in private. Thank you. Have a great day!

September 29, 2024

Not happy with your service was lied too and work never done but yet I still got charged for it and then laughed at. Never bring my jeep back to you!!! More

by MARIYLNLATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laure doesn’t have no respect
Sep 30, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Director Dan Bailey to discuss your situation in private. Thank you. Have a great day!

September 16, 2024

Did a great job and got Jeep all fixed Thank you for fixing the recall as well. I was not aware there was one so this was awesome! More

by Loupoll79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

September 06, 2024

This establishment is very unprofessional. Cars are unreliable. Took my car into the shop to get fixed twice and the engine it’s still ticking More

by johnsonroneesha12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leitch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey or Used Car Manager Brandon Byrum to discuss your situation in Private. Thank you. Have a great day!

September 05, 2024

Terrible experience wished I wouldn’t have chose this dealership can’t believe it’s considered a dealership More

by Dashauntaylor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Sep 05, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

September 02, 2024

Amy is fantastic! The tech diagnosed the squeaking caused by a faulty upper control arm. Shuttle drivers both courteous. More

by mnpseek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 02, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 27, 2024

Prices are outrageous. I was told I needed brakes and spark plugs. How does this correspond to my battery not working? I paid hundreds of dollars for a diagnostic that woul More

by melseq1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

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