Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communicatio I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communication and just overall unhelpful. More

Service manager very dishonest and poor service. Small service took over four weeks to complete. Constantly changing reasons for charges. Original tech was fired during the process! Small service took over four weeks to complete. Constantly changing reasons for charges. Original tech was fired during the process! More

Nice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. More

Mike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is dead" but in fact, he instructed people to push it it from service to the lot because it didn't start. Seems unbelievable, I know! I've never had an experience like this and don't want anyone else to have to go through this nightmare. More

Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! They did a good job working with my warranty, which I know is a pain! More

This service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. My automotive problems were addressed and corrected to my satisfaction. More

My jeep has been in 3xs and issues still not fixed. Engine light is on and remote start not working Engine light is on and remote start not working More

It'a good place to do business,I will go back again. The service was Fantastic The service was Fantastic More

I spent two thousand dollars and my Jeep ran for exactly 3 days and it's not starting again. The problem is not fixed and I can't figure it out how to get this dealership to come get it and properly fix the 3 days and it's not starting again. The problem is not fixed and I can't figure it out how to get this dealership to come get it and properly fix the issue More

I was just in for routine service, which went very smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been bringing my last three Jeeps there for service, and have purchased the last two there. Location is important and the effort to upgrade the facilities is successful. My only criticism: cut the volume on the radio music. It was very annoying while waiting, as it's not everyone's taste. Try some easy-listening non-vocal if you must, at a much lower background volume. More