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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 08, 2022

Service was great, my only complaint would be the guy that gave me a quote on tires, when I asked the difference in mileage for each tire he said they were not given that info, I asked then what makes t More

by BYRNS26363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Sep 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating. Thank you for letting us earn your business! Have a great day and a wonderful weekend! :)

September 06, 2022

Worthless, rude, did not fix, and someone urinated inside! Would not recommend to anyone! xxx More

by Ndrow5169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Sep 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

This is completely a lie. Please remove this fraudulent review. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you.

Sep 07, 2022 -

Ndrow5169 responded

This is not a lie and I resent being called one! Our Jeep was shipped back to us in Florida and was repaired at Gettel Jeep and they can attest to the mess that was shipped back. It had to be pushed off the delivery vehicle and the inside smelled so bad the dealer cleaned and sanitized at least 3 times!

August 30, 2022

Dealership is fine they don't answer phones and keep no communication in the service center. More

by arronrhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 30, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. We are here for you. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 26, 2022

Excellent job and communication! I’ll definitely go back in the near future. Thank you! More

by rwhitefordii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 26, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a wonderful weekend! :)

August 25, 2022

Had my pickup for exactly 3 months ,expected to have for up to 30 days, wouldn't answer my calls last 3 months cost me $2500 went whole summer car less. The guys in service are good guys but very upsetting More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 24, 2022

Just purchased our 5th vehicle from Tammy there and like always it was an amazing experience! They are great! More

by jade5989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Aug 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again! Enjoy life in your new Ram! Have a great day and a wonderful weekend! :)

August 18, 2022

This place found the issue within a day that Gurley LEEP could not find in three weeks. They fixed it I have not had trouble since . More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 18, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a wonderful weekend! :)

August 16, 2022

They were quite nice and diagnosed my problem quickly. I was told parts were hard to get because of the supply chain problem but they would call me when it arrived. Then 6 weeks went by without a peep fro More

by renglejr.63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 18, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! Have a great day and a wonderful weekend!

August 11, 2022

Dealerships are always expensive so I can’t say anything good about cost. I was able to pick up my keys and pay and leave my dead vehicle there while I organized cleaning it and junking it out. More

by Angfain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 11, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! We appreciate you! Have a great day and a wonderful weekend!

August 05, 2022

Was very good in communication and dealing with extended warranty and getting the work done when the parts finally did arrive More

by tomlinda0704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department! We will always be here for you! Have a great day and a wonderful week! :)

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