Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Absolutely amazing service! My key fob got stuck in my 2014 Dodge Dart and I had it towed last night to the dealership. Al and Mike were able to identify the issue with the ca My key fob got stuck in my 2014 Dodge Dart and I had it towed last night to the dealership. Al and Mike were able to identify the issue with the car and get it back to me today before the end of the business day. I'm incredibly grateful to them and the dealership for being quick, proficient, and reliable in this stressful situation! A++++ service! More

They solved my warranty issue on my jeep in a timely manner And now I’m back on the road manner And now I’m back on the road More

Was told the repair would take 2 weeks when I brought it in. I got it back after 5 months. I understand not being able to get parts. But every two weeks I was told it would be another two weeks. I was unabl in. I got it back after 5 months. I understand not being able to get parts. But every two weeks I was told it would be another two weeks. I was unable to get ahold of the service department for several months. A very frustrating experience. More

On return of my vehicle, my dimmer switches were disconnected. My air conditioner/heater is no longer working properly. I called and left a message, so far no call back. disconnected. My air conditioner/heater is no longer working properly. I called and left a message, so far no call back. More

Worst service I have had. Took the jeep in due to the ABS and traction lights still being on after repairs by another dealership. Ran the codes and Jeff said, "Boy, its really Took the jeep in due to the ABS and traction lights still being on after repairs by another dealership. Ran the codes and Jeff said, "Boy, its really angry with your rear sensor, that's where all the codes are coming from". Was called next day and informed that I needed a new battery and connector, and if I did not allow them to perform the service, I would be charged diagnostics and they would have to reschedule me out even further. Ended up paying 653.00 for a 258.00 battery and 19.00 connector, only to drive off the lot with the lights coming back on. Was told to bring the jeep back. Jeff apologized and let me and my husband know we would not have to pay the deductible again. Looked at it again and informed that the rear sensor was bad........really.... they didn't even look at it or check the sensor prior to replacing the battery? Then told me that they had contacted my insurance whom I had already spoken with and said the insurance refused to waive the deductible. I replied, but you said you could waive it, and Jeff replied, "I never said that I said I would waive running diagnostics, don't put words in my mouth". Why would you waive a service covered by the insurance?? Called my insurance and that had not received any calls regarding my vehicle. Asked to speak with the Service Manager every time I was there, and was always told he was not in. When speaking with Jeff today, he informed I could wait until Monday to speak with him, or pick up my vehicle. More

Bought a carvan back in May and a ram 1500 in September great buying Experience no pressure both shadely and Miguel worked hard to make we made the right decision. great buying Experience no pressure both shadely and Miguel worked hard to make we made the right decision. More

When I FINALLY had to threaten to report them to corporate after NEVER getting assistance from ANY of the managers after NUMEROUS phone calls and in person visits my car was fixed after almost 3 wee corporate after NEVER getting assistance from ANY of the managers after NUMEROUS phone calls and in person visits my car was fixed after almost 3 weeks time!! More

Service was completed ahead of schedule. Original salesperson (Thomas Ostrega) saw me pull in and checked with me on how we liked the car, and confirmed that we were having no problems with Original salesperson (Thomas Ostrega) saw me pull in and checked with me on how we liked the car, and confirmed that we were having no problems with it. More

Jeff and your mechanics did an excellent job providing me with my 60000 mile service with my 60000 mile service More

Still having shifting issues. Don't know why. Even my husband when we drove to Tennessee recently, asked about it. I told him I waited 6 weeks to get it in, and you all couldn't Don't know why. Even my husband when we drove to Tennessee recently, asked about it. I told him I waited 6 weeks to get it in, and you all couldn't find anything. I'm almost due for another oil change, maybe they'll find the problem then. More