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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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October 30, 2022

They were rude to me and charged me $175 dollars for a diagnosis that I never asked them to do and the recall I took it in for still is not fixed!! Really terrible!! More

by Christinem78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 30, 2022 -

Christinem78 responded

They were rude to me and charged me $175 dollars for a diagnosis that I never asked them to do and the recall I took it in for still is not fixed!! Really terrible!

Oct 31, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you! Have a great day!

October 24, 2022

I feel their estimates are too high. Had to call to get updates. They are very friendly. More

by CCORRENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 24, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Have a great day and a wonderful week!

October 21, 2022

Work was done in a timely and cleanly fashion at an affordable cost. I’ll be back. More

by sunnyangel1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 21, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 20, 2022

Dealer doesn’t care about updating a customer when things change . I was there for a service that. Would take 2hrs, left the vehicle, called after 3hrs, I was told the mechanic was still working on it, calle More

by leonard7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 21, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

October 17, 2022

I just purchased a used vehicle and it needed a repair i took it back in three days after purchase. It’s now been a week and still waiting on part. I do not fault the service department for this in any wa More

by Bjstat8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadely Wilkins
Oct 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a great day and a wonderful week! :)

October 15, 2022

Great service and good quality work. Quick repairs and great customer service keptvme up-to-date on what was going on with my vehicle. More

by Kamron.rayl09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 15, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 11, 2022

N/A, quick service one and done? ? Umm... idk! No complaints so far, so far so good?? More

by Ddot!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 11, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful week! :)

October 08, 2022

Service sucks. You people can’t fix my car right and always find a charge More

by krisnclai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

October 08, 2022

Always friendly and respectful, they let you know if they find a problem and ask before doing anything beyond what service you have scheduled More

by cahersom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department! We will always be here for you! Have a great day and a wonderful week! :)

October 08, 2022

Very attentive to needs. Treated me very professionally. Completed the work in a timely manner. Notified me of cost up front. More

by PKERESZTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Jeff Bailey
Oct 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a great day and a wonderful week! :)

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