Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews
Call Service Center (574) 807-9591

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Sort by
December 13, 2022

Each time I call I get a voicemail. I sent my car here over the weekend because they said they could get me in that Saturday as I was stranded out of town. The car was dead so I thought More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one will help
Report | Print
Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

Dec 13, 2022 -

Cee responded

That is the number that I have been calling and I've already left him a voicemail everytime I call she sends me to someone's voicemail.

December 05, 2022

Not worth it they OVERCHARGE and they guess on what the problem of your vehicle is never give you a specific part/thing that’s wrong with it. More

by Rivera58781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Vargas
Report | Print
Dec 05, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

Dec 12, 2022 -

Rivera58781 responded

Don’t really want to talk to nobody I can provide receipt and coupon code if need be but I really just want my 10% back

Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Why would we give back money to someone who gave us a bad review online? Take care. Have a great day and a wonderful week!

Dec 13, 2022 -

Rivera58781 responded

Exactly why you got a bad review & because it’s money that is owed to me don’t send out coupon/deals if you don’t stand by it!

Dec 13, 2022 -

Rivera58781 responded

Y’all they tried to tell me to replace headlights, my power window module, my HVAC unit, battery & alternator and other things as well that would’ve been well over $2000+ Later found out due to some faulty wiring that was fixed for $250 at a local mechanic turns out I didn’t need to replace ANYTHING at all, that just makes me assume that you guys just replace whatever is wrong on the vehicle rather than fix the actual problem!

Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

This is not how we do business here. Take care. Have a wonderful week! Happy Holidays!

December 03, 2022

They are wonderful people. Excellent services. And they will work with you getting a car More

by KimL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Josh Sarker, Jason Bailey, Alec Vargas
Report | Print
Dec 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 28, 2022

Easy to deal with. Straight with all the customers, no BS. Very knowedagle and gets even the tough jobs done with great reaults. More

by Michelob007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Jason Bailey, Alec Vargas
Report | Print
Nov 28, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 24, 2022

Jeremy at MCDJR was super responsive despite the amount of time it took the manufacturer to build and ship the vehicle. Such a professional experience - would definitely recommend. More

by Denver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Report | Print
Nov 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience with Jeremy! Thank you for letting us earn your business at Michiana! Enjoy life in your new Chrysler! Have a great day and a wonderful weekend! :)

November 19, 2022

Friendly and knowledgeable but pricey. Somewhat slower than other repair centers, could be lacking personnel More

by Dag20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ostrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! Have a wonderful weekend!

November 16, 2022

Easy to work with! Make it happen attitude! Knowledgeable and friendly. It was great!! Thank you! More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 15, 2022

They were able to get to my car fairly fast and able to fix the problem with my car in a timely manner. More

by Marielteller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Report | Print
Nov 15, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 08, 2022

Service writer went above and beyond! !! Went for oil change and tire rotation. I had a tire in the trunk that I wanted dismounted. They did it for me on a busy Saturday!!!!! More

by bburgess26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Vargas
Report | Print
Nov 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 06, 2022

The service was great just wish they can figure my wife’s brakes from quit squicking More

by CINFITZ2850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Report | Print
Nov 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful week! :)

1
...
15
16
17
...
68