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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
688 Reviews

688 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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February 04, 2023

Best Service Team. Authentic and sincere. Their care for the customer's needs is genuine. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Feb 04, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

February 02, 2023

Everything went great. Didn’t have an appointment but still got me in and out. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Feb 02, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

January 30, 2023

Great work, great customer service, a good place to bring your Jeep. The workers in the service dept take the best of care to make sure you’re satisfied. Would recommend the for your needs More

by Krause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Jan 30, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

Jan 30, 2023 -

Krause responded

Thank you

January 28, 2023

Work was done early and they called to let me know. Very satisfied with the service More

by Oldruthheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Jan 28, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service Department at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

January 23, 2023

Always treated like top notch valet service. Quality work. Always professional and friendly. Thank you ! More

by DEDICATED007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 23, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

January 14, 2023

Everyone was very professional and they let me know at every stage what was going on with my repairs More

by mhammer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Jan 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience in our Service department at Michiana! Thank you for letting us earn your business! We will always be here for you! Have a great day and a wonderful weekend! :)

January 07, 2023

Jeff in service is the best we have ever encountered…and consistently so. He exceeds five stars More

by Marksandock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 07, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Jeff in our Service department! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

January 05, 2023

I was able to schedule my oil change online but then was told when I arrived, that there was an error and the system shouldn’t allow me to schedule online. I had to wait 2 hours for my appt. The representat More

by Rachel Penry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who I worked with
Jan 05, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

January 04, 2023

Great job and fast efficient service and the service staff was attentive to my needs More

by dimitrayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 05, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

January 01, 2023

They told me they could get me in that day but when i got there they said it was my trans so they couldn't. That was a sat. On a Monday they said it was just my battery. I went to pick it up and My car was More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager called and was no help
Jan 02, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. On Saturdays, we have limited technicians here to do oil changes and not major repairs like transmission work. Please contact your insurance company. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Brandon Byrum to discuss your situation in Private. Thank you. Have a great day!

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