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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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April 10, 2023

Very friendly service. Above and beyond the work to help me with my vehicle and answered my questions. More

by Bannyeggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Apr 11, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

April 04, 2023

Brand new car with paint falling off and they won't honor warranty at all More

by Jaydark5038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Apr 04, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in Private. Thank you. Have a great day!

March 21, 2023

Terrible customer service called multiple times left messages without a return phone call. Service took many extra days, there was not a dealer loaner even though service was warranted recalls which end More

by Jeffr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jason Bailey
Mar 21, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

March 18, 2023

When I was there they told me they got fix my battery an told me it need to be done More

by tlc20027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Mar 20, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a great day and a wonderful week! :)

March 15, 2023

Great Friendly Salesman. Fast service. Great communication. Not pushy, understands and listens to your needs and puts them into consideration More

by Roberto Parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

March 13, 2023

Poor communication - took too long - not sure what else to share and not sure if we will be back More

by pse50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Mar 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 06, 2023

In and out with no problems. Greeted when I arrived by the salesman I bought the Jeep from just over a year ago. More

by tkattau8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ostrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Mar 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

March 04, 2023

Grand Cherokee has been repaired as promised. It took a little longer than expected but the job was done right. More

by GREG_TOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 04, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and good rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you. Have a great day and a wonderful weekend! :)

March 03, 2023

I was really happy with my service. They had my car back to me the same day and had me scheduled the next day of my call. More

by Gshurley23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Mar 04, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

February 26, 2023

Honest fast reliable. They go out of their way to make sure the customer is satisfied More

by Grifter136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Feb 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

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