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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
688 Reviews

688 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 06, 2023

Customer service was good but when I got my vehicle back both the coolant and oil levels were below even being able to measure. There was no coolant in the reservoir and no oil on the dip stick. More

by colglazier221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you for your business. Have a great day!

July 01, 2023

From start to finish everyone I and my son worked with were friendly and helpful. The service department was exceptional. Trey who took me back and forth to and from the service department was an excellen More

by kconway1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and everyone in the service department , Jeff Bailey, Jason Bailey
Jul 03, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

June 26, 2023

I felt like because I am an elderly woman they didn’t think I knew what I was talking about when I tryed to tell them about my concerns about my keep . More

by lcgletty
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jun 26, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

June 21, 2023

Did a great job fast and accurate I am happy with your service thank u so much More

by kastenjudy28
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Jun 22, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 17, 2023

After the last few times I bought my vehicles it was a horrible experience but Matthew made it a uplifting experience! He took the time to go thru the car with me without just letting me go on the wheel w More

by AHTZIRIRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Overhulser
Jun 17, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 16, 2023

Awesome service and great job on making sure the cars were 100 % glad doing service with thm More

by lane.34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Jeff Bailey, Jason Bailey
Jun 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 16, 2023

I didn’t buy a car I sent someone there to purchase a car for themselves More

by TQW1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashidah Maclin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating! We appreciate you! Have a great day and a wonderful weekend! :)

June 15, 2023

Tammy does a great job on follow up. She keeps you in the loop As to what is going on More

by radioac318
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 15, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 13, 2023

The people who work at that dealership are absolutely the nicest people! I felt like a welcomed guest in someone’s home. The waiting area was clean and inviting. I was offered a ride home while my Jeep was More

by dthacker2693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember everyone’s name. , Jeff Bailey, Jason Bailey
Jun 15, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 13, 2023

Can’t say enough about Michiana they are awesome in every department will always return More

by lane.34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Jun 15, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

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