Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Very helpful. Willing to help and answer questions. Service is easy to talk to about updates. Willing to help and answer questions. Service is easy to talk to about updates. More

Professional friendly reliable. they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. More

They were very nice to me and took care of my oil change and inspection of my vehicle. I will go back. Nice new waiting room too. and inspection of my vehicle. I will go back. Nice new waiting room too. More

I was told not to make an appointment for an oil change when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1 when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1-130. When I asked about how long it would take I was told an hour, hour an a half. I agreed to that but also let them know I needed to leave by 3 because I had to pick my son up for an appointment. I sat, waited and next thing I know it is 325!!! I went to the service department and asked what was going on and told my car was just being finished. Got my stuff, paid and left. I got really upset when I looked at my paperwork and saw that my vehicle was never even started on until 305pm!?!?!? I found this so unexceptionable and incredibly infuriating, because of this I never left until 340ish which made me over a 40-45 minutes late picking up my son from his school and I had to cancel and reschedule his doctors appointment because we would have been also 40-45 minutes late and they only hold the appointment time for 15 minutes. This was so unexceptionable and horrible customer service. More

This dealership is terrible with communication and does not have a great service department from experience. not have a great service department from experience. More

I have had my car there several times and I still have the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem More

Took the time to explain all work got me shuttle back to work work done quickly work work done quickly More

I had a problem and they went out of their way to fix it. Amy Micuda was my service advisor. She did a great job,. Amy Micuda was my service advisor. She did a great job,. More

Ordered some parts that i didn’t know it was a Special part and they made me pay a 10% fee on those items i didn’t even need. Then got what i needed and it was the wrong part it was a dude in parts dept w part and they made me pay a 10% fee on those items i didn’t even need. Then got what i needed and it was the wrong part it was a dude in parts dept walking around all mad like i knew i couldn’t return the item. Then gave me parts for my truck that wasn’t even messed up. Waited 3 WEEKS for a hose. Ultimately we couldn’t just order a hose and they gave me a heater hose instead. Regardless i paid $650 for this and i feel like i deserve to be compensated in some sort. Mike was a pleasure to work with very easy so i thank him. More

Everyone there was friendly and helpful. I also enjoyed a cup of coffee, The best part I got in fast and got out fast. Job well done and thanks. Jerry. I also enjoyed a cup of coffee, The best part I got in fast and got out fast. Job well done and thanks. Jerry. More