Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Great job when I have had maintenance on my car. Everyone was very friendly and helpful Everyone was very friendly and helpful More

I depend massively on MCDJeep. I am looking to upgrade eventuality and you will be the key I am looking to upgrade eventuality and you will be the key More

Labor charges were exorbitant. And then there's that mysterious, unitemized charge for "shop supplies" -- which in my case was $67 -- when I'm pretty sure what they did (install ne And then there's that mysterious, unitemized charge for "shop supplies" -- which in my case was $67 -- when I'm pretty sure what they did (install new GPS antenna) required few if any shop supplies. More

I had a recall it took 4 months to get it done I called to schedule it got hung up on ,called got answer machine no call back ,when I talked to a agent they said they would call me back never did I was ver to schedule it got hung up on ,called got answer machine no call back ,when I talked to a agent they said they would call me back never did I was very disappointed with the service I scheduled it they told me to come in I did and they sent me home because they didn’t have the parts , finally I called and they them months later and they told me to bring it in and finely was able to get recall done don’t know who dropped the ball but that’s no way to run a business More

Very helpful. Willing to help and answer questions. Service is easy to talk to about updates. Willing to help and answer questions. Service is easy to talk to about updates. More

Professional friendly reliable. they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. More

They were very nice to me and took care of my oil change and inspection of my vehicle. I will go back. Nice new waiting room too. and inspection of my vehicle. I will go back. Nice new waiting room too. More

I was told not to make an appointment for an oil change when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1 when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1-130. When I asked about how long it would take I was told an hour, hour an a half. I agreed to that but also let them know I needed to leave by 3 because I had to pick my son up for an appointment. I sat, waited and next thing I know it is 325!!! I went to the service department and asked what was going on and told my car was just being finished. Got my stuff, paid and left. I got really upset when I looked at my paperwork and saw that my vehicle was never even started on until 305pm!?!?!? I found this so unexceptionable and incredibly infuriating, because of this I never left until 340ish which made me over a 40-45 minutes late picking up my son from his school and I had to cancel and reschedule his doctors appointment because we would have been also 40-45 minutes late and they only hold the appointment time for 15 minutes. This was so unexceptionable and horrible customer service. More

This dealership is terrible with communication and does not have a great service department from experience. not have a great service department from experience. More

I have had my car there several times and I still have the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem More