79 Reviews of Jerry's Chevrolet - Service Center
Truck was not working, called and spoke with Chris who got me an appointment right away. Service was easy, time frame was given and achieved. Always good service there, have never taken the Tahoe anywhe got me an appointment right away. Service was easy, time frame was given and achieved. Always good service there, have never taken the Tahoe anywhere else. Annette is great at the counter, always friendly service! More
Annette is always very friendly and helpful. When paying for my service, I opted to use a check from my savings account rather than pay by debit card since I needed more work than expected. My check was not for my service, I opted to use a check from my savings account rather than pay by debit card since I needed more work than expected. My check was not accepted by the scanner and Annette spent a lot of time making a call to the designated number to get the issue resolved. She was very professional and patient through the lengthy process. She is a great asset to the company. More
Annette was very friendly and patient. She worked very hard to satisfy her customer (me). If I owned a business I would hire her on the spot. Thank you very much Annette. Keep up the good work. Ch hard to satisfy her customer (me). If I owned a business I would hire her on the spot. Thank you very much Annette. Keep up the good work. Chris More
My compliments to Chris for his knowledge and thorough explanations on the repairs/maintenance that were needed for my SUV. Chris contacted me promptly and had the repairs/maintenance completed during th explanations on the repairs/maintenance that were needed for my SUV. Chris contacted me promptly and had the repairs/maintenance completed during the time he stated. Chris also quoted exact prices for repairs/maintenance items so that when I arrived to pay for the work there were no surprise fees. Chris also helped me get the best price so there was no need for me to shop anywhere else. Jerry's Chevrolet is my one stop shop for my Chevy repairs/maintenance. More
I visited the dealership on Saturday to have the oil changed and tires rotated on my new Chevrolet. Brian was so efficient to get my car in and out very quickly. Annette was very friendly and nice an changed and tires rotated on my new Chevrolet. Brian was so efficient to get my car in and out very quickly. Annette was very friendly and nice and made sure I was very comfortable while I waited. They seem like very good employees and you need to make sure they are taken care of. It is hard to find good employees who truly care about their job and the customers. More
Brian in the Service Department was ready to help immediately. He was able to get my vehicle in right away and got my Emissions Inspection done quickly. He then walked me over to the cashier's offi immediately. He was able to get my vehicle in right away and got my Emissions Inspection done quickly. He then walked me over to the cashier's office to pay my bill. The lady there took good care of me and very soon I was on my way. Normally I don't fill these surveys out but the helpfulness and friendliness of the staff was exceptional. And while I never got to meet the person who did my Emissions Inspection I thank him/her as well! God bless you all. More
Annette is friendly, kind, and gives super customer service because she truly cares that I have a positive experience. Chris is also helpful when I call for an appointment and tries to accommodate my s service because she truly cares that I have a positive experience. Chris is also helpful when I call for an appointment and tries to accommodate my scheduling needs as well as provide loaner cars if I have a particularly long wait. More
I made an appointment for routine service, but arrived a few minutes late due to weather. However, that was not a problem for these people. They took my car right in, and steered me over to the customer lou few minutes late due to weather. However, that was not a problem for these people. They took my car right in, and steered me over to the customer lounge. I had a nice cup of coffee, watched a little tv, did a few sudoku puzzles, and before I knew it, they were calling my name to tell me my car was ready. Brian appears to be in charge of online service appointments, and he had me all set up for when I arrived. Annette took care of me at "checkout," making sure I had my receipt and my keys. Everyone is so nice, relaxed, friendly and accommodating at Jerry's--some places love you when you're buying, but treat you like a bad smell when you come in for service. But I have been coming in for maintenance for a little more than a year, and the people here are very professional, and good at what they do. More
One of the reasons I recommend this dealership to others is their courtesy. It's not only the telephone, but the interaction between the people I come in contact with and myself. They are genuine, friendly, is their courtesy. It's not only the telephone, but the interaction between the people I come in contact with and myself. They are genuine, friendly, and very knowledgeable. They understand my needs and concerns at all levels from buying our car to keeping it in tip-top condition in the Service department. All in all, this is a very fine dealer and recommend them to folks with similar needs to mine. More