79 Reviews of Jerry's Chevrolet - Service Center
Easy to book the appointment online and with quick service time and return time to me. service time and return time to me. More
Simple service on my car. They provided Quality service. They were a very Friendly, helpful team. They provided Quality service. They were a very Friendly, helpful team. More
I took my car to this service center, initially almost six months ago. I was told I needed a part that was not available because GM was on strike. I called back 4-5 times and finally confirmed they had th six months ago. I was told I needed a part that was not available because GM was on strike. I called back 4-5 times and finally confirmed they had the part. I took the car for service. While my car was there for service for ONE SPECIFIC SERVICE, the technician decided to "tinker" with things I had not authorized. The customer service rep called me to tell me all the things that the technician was finding while doing things I had not authorized for him to do. In addition, I later find out they don't even have all the parts to complete the repair I authorized them to do. I will never buy another GM car, I can guarantee you this. I am planning to get rid of this car due to all of these problems and Jerry's would never be option for purchase of another vehicle. If you are looking for service or to buy a car do not go here. Stay away...you have been warned! More
First Service I purchased my Silverado from here in January. I scheduled my first service here over the phone for an appointment later in the week. I was able to sc I purchased my Silverado from here in January. I scheduled my first service here over the phone for an appointment later in the week. I was able to schedule service at a reasonable time. When I got there Chris took care of everything and I had keys in hand in 15 minutes. I am very pleased with the politeness, professionalism, and efficiency of the staff. More
Liars and crooks Service department will maliciously damage your car. Your sales person looks you in the eye and lies to you. Management laughs at you and cusses at yo Service department will maliciously damage your car. Your sales person looks you in the eye and lies to you. Management laughs at you and cusses at yoy. Once they get your money your garbage. More
Excellent service, can’t be beat! Chris Gearity in Service came through for me again! Every time I’ve seen him I’ve received excellent customer service, but this time was special beca Chris Gearity in Service came through for me again! Every time I’ve seen him I’ve received excellent customer service, but this time was special because I was very worried about a strong gasoline odor that had appeared in my car’s cabin. I showed up without an appointment, but Chris wasn’t worried about that; he was more concerned about investigating and fixing the problem. He gave me a loaner car for the day, which was wonderful because I was trying to figure out how I was going to get to work. Later in the day, he called and said the fuel pump, the gas tank, and the gas nozzle were all leaking and had to be replaced. He said the repair was over $2,000 and my heart sank, but then he said that I didn’t owe anything. He explained that he had found an obscure GM warranty that covered everything and the work had already been done. I was shocked because my car is 11 years old!! I don’t know how he found that warranty, but I am convinced that if I hadn’t taken my car to him that I wouldn’t have experienced such a favorable outcome. I don’t know the name of the mechanic who repaired my car, but he also did a great job since the gasoline smell is entirely gone with no recurrence. Based on my collective experiences, I highly recommend Chris and his team and I will be a returning, long-time customer for Jerry’s Chevrolet! More
Great service the service was over the top.they checked the car over and explained what they found and that the replacement of the part that was bad would solve the the service was over the top.they checked the car over and explained what they found and that the replacement of the part that was bad would solve the problem. More
A consistently good visit I bought my 2012 Chevy Volt new from Jerry's Chevrolet. I'll admit, when they were taking the tags off my BMW convertible and putting them on my Volt I bought my 2012 Chevy Volt new from Jerry's Chevrolet. I'll admit, when they were taking the tags off my BMW convertible and putting them on my Volt, it was a little painful. 91,000 miles later, correct decision for both the car and the dealer. Any problems have been taken care of by warranty, all done at Jerry's. Everyone has been professional and very helpful....from the service writer to the cashier, great representatives of the dealership. More
Great place to have your vehicle serviced . or buy a vehicl The cashier Annette Wilson completes the total positive experience at Jerry Chevrolet. I watched her for the hour that I was there waiting for my v The cashier Annette Wilson completes the total positive experience at Jerry Chevrolet. I watched her for the hour that I was there waiting for my vehicle to be serviced . She made me feel very comfortable and does so much more than just the cashiers position . She is a very valuable employee . More
Efficient. Quick. Easy. Chris was fantastic. Courteous and very efficient. Our family has leased and bought several vehicles from this dealership and the service department i Chris was fantastic. Courteous and very efficient. Our family has leased and bought several vehicles from this dealership and the service department is a huge reason that we continue to come back. More