Michaud Mitsubishi

This dealership was nothing like any other dealership I have ever been too. That first cared about me and my situation. From my experience, some dealers don't care or they would care enough to get me into have ever been too. That first cared about me and my situation. From my experience, some dealers don't care or they would care enough to get me into a test drive vehicle then afterward would just "drop" for better potential customers. They were real from the very begining and they were no only respectful to me, they were respect towards my parents who are not fluent in english. They answered every quest my parents and I had and if they didn't understand something, they took the time to explain everything to both my parents and I. I really loved the experience. I got a brand new Mitsubishi and I love driving it. I can't imagine going anywhere else now. To everyone at Michaud Mitsubishi, Thank you very much. More

Surprised to see the owner on the sales floor, unlike many other dealerships. Made for a personable experience. Sale went smoothly and got financed easily. many other dealerships. Made for a personable experience. Sale went smoothly and got financed easily. More

If Michaud Mitsubishi gave you the car for free it still would not be worth it. This is the most unprofessional dealership in existence...of course this is a car dealer so that's a low bar to begin with : would not be worth it. This is the most unprofessional dealership in existence...of course this is a car dealer so that's a low bar to begin with :). They took my deposit of $1000 and sold the car to someone else the next day...even as I was speaking to The president Kevin Michaud and offering to increase my deposit another $3000 for a $9k car. So in 3 days I went from being elated to being cheated. You are foolish to buy a car from the dealership, buy a car from any other dealership and you'll be quite lucky to avoid this dirty dealer. More

I was very satisfied with the customer service I received at Michaud Mitsubishi. I came in with a certain price range and they stuck within my limit and helped me find a beautiful 2001 Nissan Altima which I at Michaud Mitsubishi. I came in with a certain price range and they stuck within my limit and helped me find a beautiful 2001 Nissan Altima which I could not be more happy with. After seeing several Michaud commercials I now realize why the dealer feels he has the privilege to call himself "the feel good dealership." More

Great customer service. Bought an Lancer GTS and the whole buying process was simple and straight forward. Outstanding service department. They were just as friendly and helpful after the sale! Gene N whole buying process was simple and straight forward. Outstanding service department. They were just as friendly and helpful after the sale! Gene N More

They say three times is a charm! Well I have to say that I have bought three cars from Michaud Mitsubishi and all three times it's STILL the best car buying experience I have ever had! They do treat you lik I have bought three cars from Michaud Mitsubishi and all three times it's STILL the best car buying experience I have ever had! They do treat you like family. From the saleperson to the finance guy to the service team they are all just great. Jim in service had a full day the other week and I needed just an oil change and he squeezed my car in and I thought that was really nice of him. The new finance guy, Brian couldn't do enough for myself and my husband. We had a leased vehicle from another dealer so we decided to buy it through them since we liked the dealership so much. I met him on his first day (I think I was his first customer) and I was like "wow" this guy is perfect for this job. He's a numbers guy for sure. He really makes a good impression on you for sure. And then there is Kevin Michaud. Well, I wish I could buy another car just to go in and see him and his team. I got so used to being in there I felt like I worked there. He is always around there and greets you upon arrival. He doesn't hide in some back office like other dealerships. As you can tell I really love this dealership, and I suggest you go in and see for yourself what I am talking about. Regards, Nancy Green More

Had the greatest buying experience at Michaud Mitsubishi!! Mike Simon, our salesperson was great. I had inquired on line about a particular model, got the very quickest response, had my financi Mitsubishi!! Mike Simon, our salesperson was great. I had inquired on line about a particular model, got the very quickest response, had my financials taken care of before we even sat down to talk. It seems to be a real team effort at this dealership, my husband and I were really pleased with everything!! Not to mention the car is beautiful and so much fun to drive. The Outlander Sport is very reasonably priced for a SUV, I would recommend this dealership and have!! More

After going to Michaud's website I found a car I was interested in so called them. I asked Jim why the price was lower than other dealer's and he said 'we like to sell them for less'. I get there and Ji interested in so called them. I asked Jim why the price was lower than other dealer's and he said 'we like to sell them for less'. I get there and Jim is not interested in anything I have to say, I have to ask him twice or three times before he acknowledges my questions. Then he shows me two huge scratches on the car, I am confused why he didn't tell me this on the phone as I specifically asked why the price seemed lower. I ask Jim why he did not tell me and he continues what he did before muttering and talking nonsense unrelated to the scratch. What can I say, no one is perfect, Jim is simply a bad salesperson. However, the icing on the cake was definitely a chance phone conversation I had with the owner Kevin Michaud. Mr.Michaud yelled at me on the phone totally unprovoked. It was the end of the day and he was clearly looking for a fight. I did not raise my voice, it was a standard phone call, he went off that he is tired of getting trade-ins in bad shape and a lot of miles. Seemingly the opposite of what you would want to say to a customer. What can I say, no one is perfect, Kevin is simply a bad owner, maybe it was just the wrong time but Kevin was classless on the phone. More

I delt with Kevin Michaud (Owner) and Jim Murphy. Did I delt with Kevin Michaud (Owner) and Jim Murphy. Did not disclose they were selling me former rental cars. Anyone buying a used car should ask the I delt with Kevin Michaud (Owner) and Jim Murphy. Did not disclose they were selling me former rental cars. Anyone buying a used car should ask the question and get a car fax. Owner Agreed to do repairs that have never been completed, once I signed the finance docs they got amnesia. 2009 Mitsubishi Lancer GTS purchased during snow weather, when I got a chance to wash car noticed it was in a prior accident that was not disclosed. Owner told me I was too picky and that these things happen, he agreed to take care of after more complaints. nothing happened. More

We saw an online listing from Michaud for a used car (non-Mitsubishi). We spoke over the phone and met with Ambrose for a test drive, and we were pleasantly surprised that 1) they really are the "feel- (non-Mitsubishi). We spoke over the phone and met with Ambrose for a test drive, and we were pleasantly surprised that 1) they really are the "feel-good dealership", and 2) that the car was priced very reasonably for its condition. We immediately agreed to buy at the asking price. The next day, Ambrose brought the car over to our auto mechanic for its used car inspection, which the car passed flawlessly. The car was *exactly* as described in the listing, no surprises. We signed papers with Brian and drove off in our "new" car the following week! The best auto buying experience, ever. Ambrose, Brian and Kevin over at Michaud Mitsubishi make us wish we can afford to buy a car more often! More