Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida
Orlando, FL
159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 159 reviews
February 26, 2013
Ozkan was very helpful and a very friendly guy. The next day I came back to fix the astray of the car I bought from Michaels Autos, he showed and taught me most of the features of the car. He spared his bu day I came back to fix the astray of the car I bought from Michaels Autos, he showed and taught me most of the features of the car. He spared his busy time to teach me how to operate the navigation, bluetooth, and among other things. I will not hesitate to recommend other buyers to contact him because of his pleasant personality. Armando was a trip! He did not become unpatient with me even though I asked too many questions to get what I want. He was very persistent, but very professional to talk to. I don't think other buyers will have a problem with him because he always give you a space for hope to own the car that you want. Frank was also nice to talked to and very precised. He presented his business and made it happen. Rami was very helpful and informative. He explained to me a lot hings about the car and made me realized that the car that I bought is a great car. More
by cruzbl
Employees Worked With
Armando and Rami, Ozkan Guven, Frank Nakhleh
January 04, 2013
Price was truly a good price, customer service was awesome every employee was happy to work with me. This was my first car after graduating from college, they understood what I could do and helped me awesome every employee was happy to work with me. This was my first car after graduating from college, they understood what I could do and helped me get a great interest rate by graduating from college with a high GPA. Its been 7 months since the purchase of my lexus and it runs like a charm. More
by LexusFl
Employees Worked With
Ozkan Guven, Frank Nakhleh
November 07, 2012
Great Vehicle, great price, great sales team! The Lexus IS 350 was exactly as described and at the right price. I would definitely recommend this dealership. IS 350 was exactly as described and at the right price. I would definitely recommend this dealership. More
by Sclinton13
Employees Worked With
Javier , Frank Nakhleh
October 25, 2012
Over the top customer service, from the sales to the finance all professionals with attention to details and excellent treatment. The sales person listen and was interested in finding my needs and did n finance all professionals with attention to details and excellent treatment. The sales person listen and was interested in finding my needs and did not tried to just sale me a car but help me to find my dream car. Now I'm driving my new Mercedes Benz in super grate shape and I will recommend this dealership to everyone. More
by Edwano
Employees Worked With
Douglas Javier Cordero
October 11, 2012
I originally had a bad experience with Michaels Auto. After the manager heard about my experience he quickly contacted me and resolved all my issues. The customer service was great at first, however I am After the manager heard about my experience he quickly contacted me and resolved all my issues. The customer service was great at first, however I am only giving it a 4 due to my bad experience with one of the staff members. They gave me a great price on the car and paid a great price for my trade in. It was hard for them to get me approved with the monthly payment amount I was requesting, but they managed to do it. Frank was very helpful and made me feel comfortable when I was buying the car. He wasn't too great with handling my compliant about some issues I had with the car, but thats when Roger came in and fixed everything. So all in all I'd recommend Mike's Auto and will more than likely be coming back to do business with them again. More
by Lolwathero
Employees Worked With
Frank, Frank Nakhleh
September 20, 2012
I just purchased my 2nd vehicle from Michaels Auto, a beautiful 2008 BMW 335i w/just over 50,000 miles. The vehicle even came with an extended warranty from BMW that will cover it for another 50,000 mile beautiful 2008 BMW 335i w/just over 50,000 miles. The vehicle even came with an extended warranty from BMW that will cover it for another 50,000 miles. My 1st was a 2003 Acura CL Type-S which I purchased in 2005 and drove until recently. While I could not remember the salesmen that helped me out with my 1st purchase, I did recall that I had a great experience. Franco took excellent care of me this time around and made the entire sales process quick and painless. I’ve purchased several vehicles throughout the years, both at new car and used car dealerships, but I don’t see any reason why I would go anywhere else to purchase a vehicle from here on out. As long as Michaels Auto is in business they will have a loyal customer. I will be referring friends and family without hesitation. Thanks Franco! More
by Traec1970
Employees Worked With
Franco Nakhle, Frank Nakhleh
June 12, 2012
My experience at this dealership was great.They gave me a great price and Hakim was very friendly. I will be glade to let my friends know about this great service. great price and Hakim was very friendly. I will be glade to let my friends know about this great service. More
by Jacinto1010
Employees Worked With
Hakim
June 11, 2012
I would recommend anyone to purchase a car from Michael's auto in Orlando. The customer service was amazing and Hakim, who I personally delt with was very nice. He did everything he could to help us out and auto in Orlando. The customer service was amazing and Hakim, who I personally delt with was very nice. He did everything he could to help us out and make sure we found a vehicle best for our situation. He was friendly and is an awesome salesman. He did not make us wait for any services and was extremly fast and to the point! More
by drpr143
Employees Worked With
Hakim
June 11, 2012
the service at michael's was excellent,i would recommend them to family,and friends,they help you out to the best of they availabilty,i love my chevy impala[2010],and especially,the seirus xm,station and th them to family,and friends,they help you out to the best of they availabilty,i love my chevy impala[2010],and especially,the seirus xm,station and the on star,... More
by leslie clark
