Michael Hohl Subaru

At first I couldn’t get a phone back from anyone and was very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sa very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sales manager. On their website they have “get Eprice” and “TradeUp” for a better deal. Both are false advertising because they don’t even amount to a penny discount. I would expect at least a $500 discount for the TradeUp program. I guess being a loyal customer doesn’t mean anything. I enjoyed working with Dom and Parker. The sale manger needs to step up and work with Eprice and TradeUp customers or take it off their website. I’ll be honest I would expect the sales manager to read this and refund me the $500 for the false advertising. Dom and Parker get an A and sales manager an F. Sorry but don’t false advertise. Do the right thing!! I must also thank Dom for sending the nice young lady to pick me up at my house and take me to Michael Hohl to finalize the deal and so I didn’t have to find a ride. More

Great service and easy to deal with. Matilda explained everything and took her time to make it right. Matilda explained everything and took her time to make it right. More

Title: Disappointing Service and Unfulfilled Promises: A Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my expe Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my experience with their service has been nothing short of a disappointment. Less than a month ago, I purchased a new car from their dealership, excitedly driving it off the lot, only to notice a dent that I hadn't spotted during the initial inspection. Upon contacting MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, they assured me that they would promptly send someone to fix the dent, emphasizing their commitment to customer satisfaction. However, this promise turned out to be nothing but empty words. To my dismay, after several follow-ups and assurances that someone would be assigned to address the dent, I received a sudden cancellation notice the morning of the scheduled date to do the repair. Their excuse? They claimed it was no longer covered under the warranty, leaving me responsible for the repair costs. This lack of accountability and failure to honor their commitment is beyond frustrating, especially considering the car is barely a month old. Not only did they fail to deliver on their promise, but they also left me in a situation where I have to bear the expenses for a dent that was overlooked during THEIR inspection process. The entire experience reflects poorly on the integrity and reliability of MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. A dealership that initially appeared professional and customer-oriented turned out to be indifferent and unhelpful once the sale was finalized. Their disregard for honoring promises made during the purchase process leaves a bitter taste and raises serious concerns about their credibility and commitment to customer satisfaction. I strongly advise potential customers to be cautious when dealing with MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. Their failure to stand by their assurances and handle post-sales issues responsibly is a RED FLAG for anyone considering purchasing a vehicle from them. It's regrettable that what should have been an exciting experience turned into a frustrating and disappointing ordeal due to their negligence and lack of follow-through. I strongly urge ANYONE considering a Subaru to AVOID MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, at ALL COSTS! More

After correctly diagnosing my problem over the phone the service department fixed by beloved Olivia who is now running awesome! AND there was no charge! Which I realize is the plan I purchased but still it service department fixed by beloved Olivia who is now running awesome! AND there was no charge! Which I realize is the plan I purchased but still it was a nice surprise. Even though the service department is undergoing a remodel everyone is easily accessible, super friendly and as usual very knowledgeable and professional. I specifically bought our last 4 Subarus from THIS dealership because of their service department. True story. Ask me! More

People are friendly and eager to help. Building is clean and user friendly. Undergoing a remodel but while under construction they still maintain ease of access and great service Building is clean and user friendly. Undergoing a remodel but while under construction they still maintain ease of access and great service More

I was a little confused when I arrived to see the service bay was gone, but everyone was so helpful to help get my car serviced. Chris had helped me before and I was pleasantly surprised that he remembered m bay was gone, but everyone was so helpful to help get my car serviced. Chris had helped me before and I was pleasantly surprised that he remembered my name. Thank you for your great service. Lola Ulrich More

This marks my first experience with purchasing a brand-new car, and I couldn't be happier with the process I encountered at Michael Hohl Subaru in Carson City. Ordering my Subaru was a breeze, and t brand-new car, and I couldn't be happier with the process I encountered at Michael Hohl Subaru in Carson City. Ordering my Subaru was a breeze, and the car arrived promptly, making the entire transaction smooth and hassle-free. I wholeheartedly recommend Michael Hohl Subaru to anyone seeking a new car, especially those who appreciate the reliability and fun that comes with owning a Subaru. The sales staff at Michael Hohl Subaru were more than accommodating, and I would happily work with any of them again. A special shout-out to Brian Kelleher, the General Manager, and Alfonzo, whose exceptional service truly made the whole experience amazing and left me eagerly looking forward to returning. I can't wait to try out their service department for a lift kit and new tires. More

Dealership was very nice and laid back. All the people we dealt with when buying a new are were very pleasant and helpful. All the people we dealt with when buying a new are were very pleasant and helpful. More

From the start of the transaction to when we drove off the lot with our new Subaru every aspect of procedure was enjoyable and easily understandable. Working with all the employee’s within the Michael Hoh the lot with our new Subaru every aspect of procedure was enjoyable and easily understandable. Working with all the employee’s within the Michael Hohl organization is a relaxed experience. More

Liked the way Scott took the time to explain everything they would do on the 90000 mile service. Gave me a loaner car as I was having battery issues they would do on the 90000 mile service. Gave me a loaner car as I was having battery issues More