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Michael Hohl Subaru

Carson City, NV

4.6
198 Reviews

2910 South Carson Street

Carson City, NV

89701

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198 Reviews of Michael Hohl Subaru

August 17, 2024

I made an appointment for an oil change we were in and out. Very courteous More

by mdalton2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 12, 2024

The dealership and Celso are great. I have 165,000 miles on my outback now and its going strong because of the maintenance that has been done. I even get my tires from Suburu, and they More

by jramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celso
August 06, 2024

On my last visit for a tire rotation and oil change, I discovered missing custom valve caps and washer fluid bottle cap off. Not major things but I do expect better. Especially since this isn’t the first More

by bjnitecommando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 02, 2024

I will be going somewhere else for any repairs. My warranty means nothing at Subaru. More

by higleykt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santi Jimenez, Steve Dix.
July 01, 2024

Bought a new 2021 Outback in 2021, only wanted 2 features: remote start and heated seats. Spent $40,000. Now that my warranty has ran out, I no longer have remote start unless I pay $150.00 per yea More

by Phendrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager,0
June 27, 2024

4 weeks in a row I have tried to get an appointment. I get transferred to a voicemail or a promise to get someone to call me back and they don’t. Today I had a girl promise to get me to someone, place m More

by Rachelmferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees
Jul 01, 2024 -

Michael Hohl Subaru responded

Thank you for the feedback Rachel - glad we could come to an understanding that it's probably best to use another Dealer for your Services. We apologize that we are under Construction and not everything has been perfect - to add to the bigger picture, than what is being delivered here. Currently we are in the process of adding 13 new bays and doubling our Express Lube services! An additional 20,000 square feet. Also, 8 Service Writers once open vs. the current 5. This will definitely ease the situation, offering more space and Staff to accommodate the demand. So while some bumps in the road to get there, it will definitely be worth it! Our expectation is that construction will be close to wrapping up in July/August. We wish you well with whomever you chose as your new Service provider.

June 24, 2024

Very nice helped me with car did a great job only when do service I wish they would put into settings on car More

by Nelzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Chris
June 24, 2024

We have had our Outback serviced at Hohl Subaru since late 2021. Hohl is easy to schedule, the service writers ( don't know the title ) have been consistently good and the estimated completion on estimat More

by WBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
June 23, 2024

Disappointed with my recent service. There should be a checklist at the end of the service to make sure basics are completed. My cargo cover was put on upside down. It sorta worked and i More

by 4th subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service writer who came out to fix the two items.
June 12, 2024

I was really pleased with my purchase of my Subaru. No pressure and very friendly and helpful in explaining everything on the car. I highly recommend this dealership. More

by dianahons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Backstrom
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