Michael Hohl Subaru
Carson City, NV
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198 Reviews of Michael Hohl Subaru
The dealership and Celso are great. I have 165,000 miles on my outback now and its going strong because of the maintenance that has been done. I even get my tires from Suburu, and they I have 165,000 miles on my outback now and its going strong because of the maintenance that has been done. I even get my tires from Suburu, and they get me a deal every time. More
On my last visit for a tire rotation and oil change, I discovered missing custom valve caps and washer fluid bottle cap off. Not major things but I do expect better. Especially since this isn’t the first discovered missing custom valve caps and washer fluid bottle cap off. Not major things but I do expect better. Especially since this isn’t the first time things like this occurred. Chris, the service mgr/writer is awesome. He’s always nice and willing to go out of his way to make sure we’re taken care of. More
Bought a new 2021 Outback in 2021, only wanted 2 features: remote start and heated seats. Spent $40,000. Now that my warranty has ran out, I no longer have remote start unless I pay $150.00 per yea features: remote start and heated seats. Spent $40,000. Now that my warranty has ran out, I no longer have remote start unless I pay $150.00 per year for their subscription. If I want it installed it will be $1200.00. Never told me that I would have to pay for a subscription when I bought the car! Worse dealership ever! More
4 weeks in a row I have tried to get an appointment. I get transferred to a voicemail or a promise to get someone to call me back and they don’t. Today I had a girl promise to get me to someone, place m I get transferred to a voicemail or a promise to get someone to call me back and they don’t. Today I had a girl promise to get me to someone, place me on hold to wait, then transfer me to a voicemail.. 5 times. The last 2 times she didn’t even answer, she just transferred me to a voicemail. Mind you,, I’m no Karen.. I expressed my frustration, she was apologetic but still no resolve and the same game: Be careful of who you buy from.. service and treatment is what you remember when you go to buy your new car. More
We have had our Outback serviced at Hohl Subaru since late 2021. Hohl is easy to schedule, the service writers ( don't know the title ) have been consistently good and the estimated completion on estimat late 2021. Hohl is easy to schedule, the service writers ( don't know the title ) have been consistently good and the estimated completion on estimate or sooner. Although, the service tech did leave a couple of smudges on the interior door frame this last visit. No serious complaints here. More
Disappointed with my recent service. There should be a checklist at the end of the service to make sure basics are completed. My cargo cover was put on upside down. It sorta worked and i There should be a checklist at the end of the service to make sure basics are completed. My cargo cover was put on upside down. It sorta worked and it’s a bear to put back in. My reminder sticker was not updated. I had to go back and ask that these be corrected. Other than this , great dealer and staff More
I was really pleased with my purchase of my Subaru. No pressure and very friendly and helpful in explaining everything on the car. I highly recommend this dealership. No pressure and very friendly and helpful in explaining everything on the car. I highly recommend this dealership. More