Michael Hohl Subaru

Competent, friendly & professional. Went out of their way to make sure my Crosstrek was running smoothly. They took it for a multi/mile evaluation & used diagnostic tools to scan for any difficulties. I’m v to make sure my Crosstrek was running smoothly. They took it for a multi/mile evaluation & used diagnostic tools to scan for any difficulties. I’m very satisfied with their work! More

Friendly. The service staff are knowledgeable and pay attention to detail. I will recommend all my friends to shop the store. I love Michael Hohl Subaru 👍💕 attention to detail. I will recommend all my friends to shop the store. I love Michael Hohl Subaru 👍💕 More

Purchased our Subaru in 2017 and as usual our service representative ( Celso) was great to work with and our service work was handled timely. Very happy and will continue to have all our service work co representative ( Celso) was great to work with and our service work was handled timely. Very happy and will continue to have all our service work completed at this dealership. More

0 starts would be better- Made an appointment with Parker, drove 45 mins to dealership, showed up 12 mins early and was patiently waiting to see the car. I heard them page Parker over head as no one c Parker, drove 45 mins to dealership, showed up 12 mins early and was patiently waiting to see the car. I heard them page Parker over head as no one could find him. Waited 15 mins in the cold and wind after my appointment... no one ever approached me again, and Parker was a no show. I have now decided that I will not buy from any Michael Hohl dealership and will make it known to all that they do not value the customer. The email I got from Parker was... no one told me you were here. I had the car ready to go... when I informed him I heard the over head page... he hasn’t responded.🤔 More

The whole team is awesome and they are all to be commended for the great customer service they exhibit. From the sales to the service 5 star plus rating!! Thank you all!! commended for the great customer service they exhibit. From the sales to the service 5 star plus rating!! Thank you all!! More

Bought my Outback here in 2011-have never taken it anywhere but Hohl for service. For 10 years l have ALWAYS received outstanding customer service here. I always deal with Celso -he is personable, p anywhere but Hohl for service. For 10 years l have ALWAYS received outstanding customer service here. I always deal with Celso -he is personable, professional, patient and always listens to what I’m saying about my car. He is the main reason I keep coming back to Michael Hohl Subaru. He always takes time to review what was done on my car and let me know if I should have any further maintenance done. Unfortunately I am now leaving the Tahoe area and will no longer be able to bring my car to Michael Hohl for service, but when it comes time to upgrade from my 2011 Outback, I will make the 14 hour trip back to Nevada to purchase my car from Michael Hohl! Thanks for keeping my Outback in tip top shape!! More

My experience was great. Very pleasant experience. They were very fast with the service, I expected much longer wait. It was on a recall service. were very fast with the service, I expected much longer wait. It was on a recall service. More

The most unprofessional customer service experience ever. Instead of resolving simple issues, they would prefer to waste time arguing. I took our Subaru in for service to fix slowly leaking tires because of Instead of resolving simple issues, they would prefer to waste time arguing. I took our Subaru in for service to fix slowly leaking tires because of the wrong valve stems. I got the car back with one tire fixed, and one tire still slowly leaking air through the valve stem. I called to see how quickly I could get this issue with one tire resolved. I assumed they would say: "hey drop by, and we'll check it out." How hard can it be to check or replace one valve stem? Instead I was told that they fixed all the tires and my tire could not have been leaking when I left the dealership. Instead of resolving an issue we got into a "It's fixed", "No it's not" conversation. Instead of helping me I was told to call back when the service representative who checked me in was at the dealership. I'm upset that I didn't get the service that I paid for. I am more upset that they didn't want to help make it right. I'm pretty mad that they insisted that my tire could not be leaking through the valve stem because they already fixed it and completed the job. Customers don't want to be called liars. More