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Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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573 Reviews of Michael Hohl Chevy Buick GMC Cadillac
The service department does sloppy work. Took my truck in to diagnose a blinker issue. Got the truck back and they said the blinker housing had bent connections. It looks like they took a chisel to the housi to diagnose a blinker issue. Got the truck back and they said the blinker housing had bent connections. It looks like they took a chisel to the housing for some reason and then claimed it came in that way. Which was untrue. Then told me it was going to be $1600 to replace. After they had mashed on the part. Then they left the battery cover off and all of the rivets to the radiator shield were missing. The service manager said he would fix it and then I never heard from him again. They are unethical, lazy and dishonest. I’ve had poor service from them in the past. Should have learned my lesson from that. Will never use Michael Hohl for any of my vehicle needs ever again. More
Service was for warranty, took care of one of the 3 issues I asked about. 1 was not able to diagnose, the other one, they said they removed a plastic plate that would fix the noise and that was not the issues I asked about. 1 was not able to diagnose, the other one, they said they removed a plastic plate that would fix the noise and that was not the issue. They were nice, and i know it is not this guy's fault directly why the brand new car is making a funny sound, but I know he gets paid to take care of it and it's not fixed, no shuttle or rental car, and I use this vehicle for work, so a second time now I have to take my valuable time to get them to try, and I use that loosely, try, to fix the sound. $40k for a new car and already having issues.....idk More
Rick Roche was very honest and Yoshi getting in purchasing my jeep wrangler it was easy! They gave me an excellent price for my trade and the price on the vehicle I purchased was very reasonable. T purchasing my jeep wrangler it was easy! They gave me an excellent price for my trade and the price on the vehicle I purchased was very reasonable. They were friendly give me a water and a snack and there was no pressure! Definitely worth the drive from right Reno to Carson City! More
Very courteous and staff is very knowledgeable.fast and efficient!!truck was ready on the estimated time.all repairs were performed professionally.very helpful staff from first phone call to finished servi efficient!!truck was ready on the estimated time.all repairs were performed professionally.very helpful staff from first phone call to finished service. More
The whole staff was very nice and kept me up to date and answered all my questions. Apologized for the wait even though I didn’t think it was that long. answered all my questions. Apologized for the wait even though I didn’t think it was that long. More
Polite and professional. A pleasure to deal with. Solved the minor problem on my 2021 GMC quick. Highly recommend the service department and staff. We be a returning customer. the minor problem on my 2021 GMC quick. Highly recommend the service department and staff. We be a returning customer. More
Very friendly and helpful dealership was very friendly and did everything that we thought that they should an excellent dealership pricing was below market value and did everything that we thought that they should an excellent dealership pricing was below market value More
Dealership is efficient, clean, and organized. I appreciated all the service reps. They are all friendly and most helpful. Nice to go into an establishment like that. appreciated all the service reps. They are all friendly and most helpful. Nice to go into an establishment like that. More
Always courteous and friendly. I’m happy with all Michael Hohl dealerships in Carson City. They treat me like the lady I am 🙂. I’m buying a new Subaru in two weeks Hohl dealerships in Carson City. They treat me like the lady I am 🙂. I’m buying a new Subaru in two weeks More
They are truly fantastic. Great people, great service - nice to feel like you are genuinely cared for when you visit. They have my utmost recommendation! nice to feel like you are genuinely cared for when you visit. They have my utmost recommendation! More