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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
573 Reviews
Call Dealership (775) 883-5777
View Awards

3700 S Carson St.

Carson City, NV

89701

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573 Reviews of Michael Hohl Chevy Buick GMC Cadillac

August 24, 2021

Everyone is very nice and polite But I wish service Everyone is very nice and polite But I wish service person wash oil from their hand before they move my truck as they left oil marks on my door arm More

by adella_tongva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martinez, Ron Roberts
Report | Print
Sep 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Adella - Thank you for taking the time to share. We are always looking for ways to improve the customer experience, and we apologize for the state of your vehicle upon picking it up. I assure you that we will use this feedback to improve our practices moving forward. We would also be happy to offer you a complimentary cleaning at your convenience. If there is anything more we can do to assist you, please don't hesitate to give me a call. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

August 24, 2021

Great dealership! Service Consultant Ron Roberts was excellent. Very professional and informative. We also had the opportunity today to speak to your Service Director, Mr. Greg Overby. Again, professio More

by DraperStrozzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Roberts, Greg Overby
Report | Print
Aug 25, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Ron and the team delivered such a seamless service experience. We are wishing you safe travels in your GMC Sierra, and are looking forward to seeing you back again down the road! - The Michael Hohl Motor Company team

August 24, 2021

Awesome service- attentive- quick- nice- team was very friendly- clean waiting area More

by Conyeaevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Report | Print
Aug 25, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the amazing feedback - we'll be sure to share it with our team! Come back again next time! - your friends at Michael Hohl Motor Company

August 23, 2021

Service writer Joe Whitfield was great!! Answered all questions & concerns. More

by Buddy Layton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Aug 24, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're glad that Joe and the Michael Hohl Motor Company team could be of service! Thank you for the excellent feedback, Buddy - and come back again next time!

August 23, 2021

I was treated as if I was not welcome. They were very rude. Also greedy More

by smithcharles78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Roach
Report | Print
Sep 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Customer service is our priority so it's very disappointing to read about your visit. I want to apologize for the way you were spoken to. We would like to speak with you about your experience further and will look for your contact information, but please consider reaching out to me directly as well. Thank you, Tisha Schaible - General Sales Manager - 775-883-5777 x2602

August 23, 2021

Nice people. I did enjoy hearing my name called on the loudspeaker at the time of purchase. Nathan is a good young man! I would definitely recommend your dealership to others! More

by Ceopetro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Aug 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for shopping at Michael Hohl Motor Company. We're glad to hear that Nathan walked you through the purchase of your vehicle and we wish you safe travels!

August 23, 2021

Jeff was the best, I love my new car...everything went smooth...everyone was very friendly More

by paulineserna22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Patterson, Caitlyn Callahan
Report | Print
Aug 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi Pauline - We're so happy to hear of your wonderful purchase experience! Nothing makes us happier than providing a simple and seamless visit for our guests and we're glad that Jeff really hit those marks for you. Many thanks for reviewing us and providing positive feedback and we hope we'll see you again down the road!

August 23, 2021

Friendly staff that provided excellent customer service and pay close attention to detail. Not to mention my care was done early. I highly recommend this location. More

by Liz771977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Aug 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for your 5 star review! We're pleased that our team was so attentive and caring. It's great that we could get you back on the road quickly. See you next time at Michael Hohl Motor Company!

August 23, 2021

Don’t want to answer any questions run u though like sheep More

by cjdondero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Whitfield
Report | Print
Sep 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

I am sorry to see this feedback, as we strive to provide a five-star experience to each and every guest. If you would be willing to speak with me directly, I would appreciate the opportunity to learn more about your visit and see what I can do to turn things around. I will look for your contact information, but please feel free to reach out to me directly as well. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

August 20, 2021

The Service Center was very efficient and very helpful from beginning to end. Great service. More

by djpanganiban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Aug 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're so glad to hear we could be of assistance! Thank you for taking your business to Michael Hohl Motor Company and for leaving us such a great review! Take care!

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