Michael Hohl Chevy Buick GMC Cadillac

Very disappointing car buying experience. Their website gives the impression that they are selling new vehicles at MSRP, since there is no indication of a "market adjustment " as some other Their website gives the impression that they are selling new vehicles at MSRP, since there is no indication of a "market adjustment " as some other dealerships are doing. However, after we had already determined the price we were paying, they proceeded to jack the price up, citing "market price". They jerked us around for 4 hours, at least 2 that were totally unnecessary since we knew what vehicle we wanted and we had our own financing. They tried to wrap the sales tax credit into my trade, therefore cheating me out of $2k. Fortunately, I have seen that trick and made them fix it. Ridiculous amount of back and forth, because of their unethical and unprofessional practices. Made us fill out a credit application and assured us it was only a soft pull. Nope, Michael Hohl ran a hard credit inquiry as well as the credit union we were already approved through. Came back with a "rate sheet" saying we had to pay a higher rate than we were approved for, nice try but no. Not paying you a %. Undervalued my trade because they think its a base model, when in fact its 2LT, now they're selling it for $10,000 over what they paid for it. These people are straight up crooked used/new car salesman. They took our new car in the back to "detail" it, and did nothing. The windows inside and out were filthy from transport, layers of black dirt. The topper to the whole experience was the sales guy who was tending to his personal hygiene issues on the sales floor and the front lobby sales floor. Classy place. More

Visit was to have a Takata air bag igniter/inflator replaced under GM recall. Was initially told it would take a few hours. Less than an hour later I was handed back the keys - work completed by a ma replaced under GM recall. Was initially told it would take a few hours. Less than an hour later I was handed back the keys - work completed by a manager. My only complaint was that I only finished one chapter in my book. Great job!! More

Friendly and courteous staff. Accommodated request for available schedule for maintenance service of my new vehicle Accommodated request for available schedule for maintenance service of my new vehicle More

They worked hard to meet my requirements and made my purchase quick and easy . I’ll probably be in the market again soon … whenever get some more vehicles on the lot that is . purchase quick and easy . I’ll probably be in the market again soon … whenever get some more vehicles on the lot that is . More

This is our second purchase from here and couldn’t be happier. They always go above and beyond. Thank you Christian for your help this time and the Finance team for the Hard work on the great rates happier. They always go above and beyond. Thank you Christian for your help this time and the Finance team for the Hard work on the great rates More

I’ve just relocated to Carson City and I was in the need of dealership that could service my Chevrolet when I found Michael Hohl I contact them and they got me on the schedule quickly to service my vehicle, of dealership that could service my Chevrolet when I found Michael Hohl I contact them and they got me on the schedule quickly to service my vehicle, Once I got in they were professional and fast my waiting time was half of what they had originally said, I was very please with the service. More

Efficient, found a bigger problem then reason for visit. Excellent service, very timely. Appointment time honored Excellent service, very timely. Appointment time honored More

Service completed but no return call when asked if vehicle ready. Phones not working so the didn’t get my message. vehicle ready. Phones not working so the didn’t get my message. More

Waiting 2 days now to hear back for appointment to fix problem not fixed the first time. Not good! problem not fixed the first time. Not good! More

Amazing customer service. Reliable, honest, quick service. Joe Whitfield, service manager, was a pleasure to work with. service. Joe Whitfield, service manager, was a pleasure to work with. More