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Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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580 Reviews of Michael Hohl Chevy Buick GMC Cadillac
September 19, 2025
I made an appointment for my truck to be repaired on 8/22 and delivered it on that day. I gave the service person , Mauricio, as many details as I could to assist with diag. I have a fuel pump issue and I ev and delivered it on that day. I gave the service person , Mauricio, as many details as I could to assist with diag. I have a fuel pump issue and I even gave them the codes the truck was giving me before they shut off on their own . Mauricio told me that he would be in contact about the issue as soon as they had a proper diagnosis . Obviously the service department is closed for the weekend . I waited for Tuesday before contacting them and got no reply untill Thursday . I was told that the truck was given to their master mechanic and that there was a possible problem with my cam adjusters as well. I attempted contact multiple times in the three weeks the truck was there with hardly any reply. Two weeks later I got a text message from the handy app saying it would cost me $1700 for the repairs. I had to make contact again to remind Mauricio that he needed to contact the warranty holder for authorization . I also gps pinged its Location and for three weeks. The truck hadn’t moved from its postition in the rear of their parking lot . Untill 2 hours before they called me to say it was ready for pickup. Then I was informed that my truck needed more parts that I could not afford . A fuel tank sensor . This tells me that for 3 weeks they didn’t even touch my truck for even a proper diagnosis. I only took it to them because in 2023 they didn’t fantastic job on diagnosing and replacing my transmission. Which for perspective took less time to replace than the fuel pump. Only reason I am giving a single star is cause I can’t give less . Do better . When someone makes an appointment there should be a tech available to diag and repair . Otherwise , why even make the appointment? I feel like I was in that episode of Seinfeld when the car rental place took his reservation but didn’t have the car available . You know how to take the appointment , but you don’t know how to service the customer properly.. sincerely Jacob Waasdorp More
by Jacob
Employees Worked With
Mauricio ???
June 09, 2025
We saw a vehicle on their website that was the right price and condition for what we were looking for. We arrived at the dealership and were met by the GM, who turned us over to Tristan. I let Tristan price and condition for what we were looking for. We arrived at the dealership and were met by the GM, who turned us over to Tristan. I let Tristan know we were in a rush as I needed to be leaving the store in an hour, for a graduation event. I honestly was not expecting to be able to wrap up the deal in that one-hour timeframe. We had just been at another dealership in the area the day prior and it took nearly 3-hours to make a cash purchase of a vehicle. But Tristan said he could make it happen, and he did - test drive and all. I appreciated everyone's efforts to get me out the door so quickly. Everyone we dealt with, from sales to finance, were very expeditious and courteous. The vehicle we purchased was used, so not a lot to report there, other than they had it clean and ready for sale with the obligatory inspections done. They filled the gas tank and gave her a quick final inspection prior to us leaving with the vehicle. It was a great experience on all the levels. Will absolutely keep my eyes peeled on this dealership for future vehicle purchases. More
by GMT1128
Employees Worked With
Tristan Iveson
June 08, 2025
Thanks Triston / Paris for being very helpful and kind during my time and purchase of my new vehicle. Triston was very helpful in making sure everything worked out. during my time and purchase of my new vehicle. Triston was very helpful in making sure everything worked out. More
by Paulamilmom
Employees Worked With
Sorry can’t remember all the folks that helped
May 28, 2025
When we got Tristan Was the one that came out And greeted us Made us feel comfortable And sew this our Chevy Track He was great at what he does We really enjoyed Kindness friendliness Helpfulness He was all us Made us feel comfortable And sew this our Chevy Track He was great at what he does We really enjoyed Kindness friendliness Helpfulness He was all around A Dealer We Recommend him to anyone He is definitely one to keep Sincerely The Fraziers More
by brwnfrazier
Employees Worked With
Tristan
February 03, 2025
Hohl GMC Chevrolet, this time they knocked it out of the park. Craig, Ben, Autumn, Marcus and Charles..... your efforts went above and beyond without the slightest hint of any sales pressure. Most relaxing park. Craig, Ben, Autumn, Marcus and Charles..... your efforts went above and beyond without the slightest hint of any sales pressure. Most relaxing auto purchase experience ever. And the Trailblazer we bought, how about 40.1 mpg Carson City to Reno!! Thanks guys and gals. , More
by StevieReno
Employees Worked With
Craig, Ben, Marcus, Autumn , Charles Patterson
