Michael Bates Chevrolet - Service Center

Brandon Queen delivered great customer service. He kept me updated every step of the way! I would definitely revisit this dealership again! Thanks a lot Brandon me updated every step of the way! I would definitely revisit this dealership again! Thanks a lot Brandon More

Had my brand new truck in twice for a smell coming from the heater when it's on. They didn't fix anything kept saying they couldn't smell anything. When me , my wife, and daughter all smell it and get head the heater when it's on. They didn't fix anything kept saying they couldn't smell anything. When me , my wife, and daughter all smell it and get headaches from it there's a issue . Had my truck over a week each time . Do not take your vehicle for service here and for that reason don't buy a vehicle from here . More

Great service department! Dealt with my vehicle needs in a timely fashion. Didn’t have an appointment but still took care of my vehicle. This dealership is highly recommended a timely fashion. Didn’t have an appointment but still took care of my vehicle. This dealership is highly recommended More

Serviced both of our vehicles same day. Excellent service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated. service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated. More

Phil made my service experience positive & efficient at Michael Bates Chevrolet! Two vehicles taken care of quickly! Everyone I dealt with was polite, thoughtful & kind. Michael Bates Chevrolet! Two vehicles taken care of quickly! Everyone I dealt with was polite, thoughtful & kind. More

Very satisfied with the work. My only complaint is I brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brou brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brought it in then or 7:00 that morning. More

Service Rep, Brandon, did a great job!!! He secured a courtesy vehicle for me and kept me informed of the service my car needed during the process. courtesy vehicle for me and kept me informed of the service my car needed during the process. More

Good experience, work done to my satisfaction, can't understand 25 word minimum, I said what I had to say in seven words, you're too denanding understand 25 word minimum, I said what I had to say in seven words, you're too denanding More

Surprisingly went for low air in tire. Had nail in tire. In and out in less than an hour and no charge! thanks Appreciate your help In and out in less than an hour and no charge! thanks Appreciate your help More

MALIBU I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABO I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABOVE AND BEYOND SERVICE. THANK YOU More