Michael Bates Chevrolet - Service Center

Always prompt friendly and efficient. Would not want to take my car anywhere else. Jon and Vince are very helpful!! Would not want to take my car anywhere else. Jon and Vince are very helpful!! More

I arrived for my appointment for a recall, The advisor was most helpful and the car was done in less than an hour. was most helpful and the car was done in less than an hour. More

This dealership is good at selling vehicles but horrible at servicing them . It's not like they are waiting for parts they just don't care about getting your vehicle in the Gm stated that. at servicing them . It's not like they are waiting for parts they just don't care about getting your vehicle in the Gm stated that. More

The sales department was friendly and helpful. The service department has not been helpful in replacing the upgraded floor mats that do not fit properly. I even offered to just have them replace The service department has not been helpful in replacing the upgraded floor mats that do not fit properly. I even offered to just have them replaced with the downgraded mats with no refund, just so I can have mats that actually fit. The hard plastic "upgrades" are warped around the edges and have become a tripping hazard when my foot gets stuck in the gap when entering or exiting the vehicle. Nobody from the dealer will return my call regarding this matter. The downgraded mats only cost $110 for a lay person to buy them, im sure the cost for the dealer to replace them would be even less for them, but they don't seem to care about making a long time customer happy. Definitely looking for a new dealer for the next vehicle purchase, after about 20 years of using this location. More

Jeff in service was wonderful. .....he was prompt and clear in his communications and made me feel like a valued customer. .....he was prompt and clear in his communications and made me feel like a valued customer. More

I could write a book about my experience but I am going to make it short and not very sweet! They had my truck sitting in their parking lot for 30 days and still hadn't looked at it. When I paid them a vi to make it short and not very sweet! They had my truck sitting in their parking lot for 30 days and still hadn't looked at it. When I paid them a visit on the 30th day they said it will be looked at tomorrow. It was and then they fixed it in about 2 hours. xxx!?!?! wait 30 days for 3 hours worth of work? Nice people but they should make it first come first serve and I feel they were a bunch of vehicles thrown in front of me. Also they tried to overcharge from the original estimate but removed that mistake More

Phil peters always keeps me informed of the process and gives accurate estimates on time they’ll need my vehicle. He always remembers me and instills me with confidence that the job will be done correctly gives accurate estimates on time they’ll need my vehicle. He always remembers me and instills me with confidence that the job will be done correctly More

Service Reps were awesome and very courteous. I always enjoy coming here Thank you for your professionalism. enjoy coming here Thank you for your professionalism. More

Always have excellent service and very friendly and helpful staff. Highly recommend this dealership over any Chevrolet dealership in the area. helpful staff. Highly recommend this dealership over any Chevrolet dealership in the area. More

My appointment was kept right on time. They were very friendly and efficient. I highly recommend them for their oil changes and tire rotation. friendly and efficient. I highly recommend them for their oil changes and tire rotation. More