Michael Bates Chevrolet

Great Day Having an opportunity to get into a car that my teenager was comfortable driving was key. We chose the Trax and had a great experience from start to f Having an opportunity to get into a car that my teenager was comfortable driving was key. We chose the Trax and had a great experience from start to finish. Jackie got everything started from responding to my internet questions and Nate Ward did an excellent job taking care of everything when we made it in and was a pleasure to work with. More

My very best experience ever in a car dealership My sales person Jeremy Bordt was wonderful . He was very through, patient and knowledgeable. He took the time to explain every detail of the car. The My sales person Jeremy Bordt was wonderful . He was very through, patient and knowledgeable. He took the time to explain every detail of the car. The purchasing transaction was thrift and timely. More

Excellent Nate was awesome very pleased with our Equinox would highly recommended Nate if you are in need of a car/truck excellent customer service come visit t Nate was awesome very pleased with our Equinox would highly recommended Nate if you are in need of a car/truck excellent customer service come visit them More

Love my Equinox and my new salesperson Nate Ward was super helpful and friendly, not to mention exceptionally patient and understanding when I had to reschedule my appointment a couple of t Nate Ward was super helpful and friendly, not to mention exceptionally patient and understanding when I had to reschedule my appointment a couple of times. When I finally made it into the dealership to turn in my Cruze and choose my new car, I was pleasantly surprised at how quickly I was driving off the lot in my brand-new Equinox. What a great expedited leasing experience! More

Great dealership This dealership was recommended by my insurance company. They had the truck I wanted in stock, color and everything. My salesman Jeremy Bordt was exce This dealership was recommended by my insurance company. They had the truck I wanted in stock, color and everything. My salesman Jeremy Bordt was excellent, very knowledgable and took time to explain everything to me. Everyone and the dealership was very kind. I would recommend this dealership to everyone I know. More

Great Experience! Ted was great to work with. He was knowledgeable about the vehicle. Ted worked hard and got me a great car at a great price. Ted was great to work with. He was knowledgeable about the vehicle. Ted worked hard and got me a great car at a great price. More

Thank you Nathan Ward Today I had probably the best car leasing experience I’ve ever had. I had a dealership that I had used the past several times I have leased. I am tha Today I had probably the best car leasing experience I’ve ever had. I had a dealership that I had used the past several times I have leased. I am thankful my son told me about Michael Bates. Not only did I not have to drive 45 minutes to my usual dealership, but I received a better deal from Nate Ward! He was very thorough with all the details! He made sure I got the deal I was promised. Nate even prayed for my daughter as we were leaving the dealership because she mentioned she was afraid she would “crash it” on the way out of the parking lot. He prayed for her safety! If I could give him a 6 star rating I would! We will definitely be back when our other leases are up. Thank you Nate! More

My best experience in car shpping ever. After visiting a different dealership earlier in the day to shop for a new lease car and being completely disappointed ,I went to Bates to look at use After visiting a different dealership earlier in the day to shop for a new lease car and being completely disappointed ,I went to Bates to look at used cars on their lot instead ,thinking I couldn't afford the new lease prices going on today.I was met by Richard who showed me around the stock that he had and was very informative and helpful about each car I asked about.After I told him I wasn't seeing the car of interest to me,he added that they get different one's in all the time and to check back again soon.I told him I was going inside to talk about leasing and he took me in and introduced me to Nate Ward in new car sales.I told Nate my Equinox lease was ending soon and I was looking to lease something more affordable like maybe a Trax,After the other dear visit I thought that was all I would feel comfortable paying for.Nate was able to cut me a good deal for a new Equinox at below what my current was costing me.Needless to say I was very happy not to have to downsize.They took care of my last 2 payments and I left my old car and drove off the lot with my new Equinox,they took care of everything ! By far.my best experience ever. More

Amazing! I walked in to the dealership about 45 minutes before closing. I'd recently been in an accident and totaled my car. I was in no mood to shop, but had I walked in to the dealership about 45 minutes before closing. I'd recently been in an accident and totaled my car. I was in no mood to shop, but had already been to 2 or 3 other dealerships in the last week. Jeremy greeted me with patience and kindness. He didn't rush me through my questions or pester me to test drive. He asked me about what I needed the car for, what I absolutely must have in my next car, and if there was anything I wanted but didn't need. We talked for over an hour about the possibilities. Compared to my other dealership experiences, Jeremy went above and beyond for me. He found the exact car I wanted at another dealership and told me that he could get it for me by the time I wanted to pick it up. When that car wasn't an option anymore, he helped find me the next best thing. I've been in a sales position for multiple years and have high expectations for customer service. Jeremy and the Michael Bates Chevrolet team far exceeded my expectations. I will be recommending them to anyone I know looking for a vehicle and I will be working with Jeremy again in the future. More