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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,584 Reviews

1,584 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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September 06, 2023

Excellent staff. Very professional and knowledgeable.It is my second car that I lease here. More

by alanalbert90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales : Jonh and Carlos; Services : Bismark Talavera
Sep 06, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 05, 2023

Hello, I'd like to say that my experience was fantastic. Jorge Colla took excellent care of me and was able to get me a great deal. I would recommend Miami Lakes Auto Mall to all. More

by MANNY14313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colla
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 05, 2023

Service representative M. clement failed miserably to inform technicians not to touch driver's window control resulting in entire window being unnecessarily taken off track. I More

by thompson_cornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mykeal Clement
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

September 04, 2023

Good service. Responsible managers. Stephen is really cool guy! We’ll be back again to maintain my trucks More

by bohdanshukh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Calabro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 03, 2023

very friendly and super fast service, no lanes at service center because they work super faster More

by YENIAJOMARRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 02, 2023

Bizmark is great! He made eveything quick and was very efficient. I’ll definitely be coming back! More

by olivera.nicole30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bizmark
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 02, 2023

The manager who helped me , Jose Loyola, was amazing. He was not too pushy, very kinda, and did all he could to get us a good deal. More

by JRAMI151
Recommend Dealer
Yes
Employees Worked With
Jose Loyola
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 02, 2023

Great and pleasant Dealer. Service was great. I arrived in time for my appointment. I was seen right away and the service man took care of me right away More

by MsMiamiChix_2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your continued loyalty and support!

Sep 06, 2023 -

MsMiamiChix_2U responded

Thank you always

September 01, 2023

Everyone was nice and service was was fast and I was out of there in a couple hours. Oil change was priced well. Someone called me to give me a free quote on selling my car but then nobody gave me the quote More

by dsltrades1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilla
Sep 01, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 01, 2023

Terrible Service. I brought in my Jeep for a routine check with an electrical issue of the radio. They kept my car over almost two weeks (with almost 0 communication a More

by cam.farradas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Cam. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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