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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,584 Reviews
Call Service Center (305) 455-3540

1,584 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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October 27, 2023

I had an appointment for my first ever service with you. I did check in and I was informed to wait for 1 hour. 2hrs later my car was still where I left, I asked the staff, never apologized gave my key and I More

by andreliramia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea the name of the staff
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Oct 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 28, 2023 -

andreliramia responded

Andre Lira 7864476633 andreliramia@gmail.com

Helpful
October 27, 2023

Need more assistance. Car brought in for unknown repair. Took three days to put vehicle on computer and get an estimate. I had to stop by to find out what was going on and More

by DEEYBARRA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Salazar
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Oct 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 26, 2023

Great service and great customer service iam happy with dealer and give fast and great job More

by YANDRI115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 25, 2023

Nice place and nice people who look for best deal for you. I recommend it More

by Yordano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
October 24, 2023

I was very pleased with the prompt service that I was given by Francisco Thanks More

by QBANINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 25, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
October 19, 2023

Great service Chris has been an amazing rep to my company trucks will continue bringing my service back here More

by tekkauto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 18, 2023

My car has a safety recall and I was there 1 month ago. Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE More

by RICARDOYANERSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Ricardo Yanersy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 18, 2023

Came in for a new battery, everyone was ver kind and helpful. Will be back for sure ! More

by rodriguezbrittney07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
October 17, 2023

The advisor that took my car in made a big difference, very personable. Great experience. Everything was done in a timely matter. Tires were rotated, oil changed and car inspection. Excellent job. More

by mfrancis9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camila Penna
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Oct 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
October 16, 2023

The dealership has the dealership handed my situation. Extremely professionally period are easier process and an asset to your car. with my serviceman.bismit More

by davidbordas1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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