Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

I am very sad to have to give Miami Lakes Automall Chrysler Jeep Brand a 1 this time. We brought in our Jeep Patriot back in December 2022 to have warranty work done on it. We literally did not get Chrysler Jeep Brand a 1 this time. We brought in our Jeep Patriot back in December 2022 to have warranty work done on it. We literally did not get it back until Feb 2023. Any and all communication had to be initiated by us - we went in 1-2 times per week to check on it. We even authorized the "recommended" extra work (clutch/pressure plate/throw-out bearing & fly wheel which cost $500 out of our own pocket ). When we finally got the vehicle back we had it 2wks before the clutch failed and there was puddle of break fluid under the vehicle and we had to get it towed! Also my name is Dawn, my middle name is Michelle - and I've been trying to get the main office to change this since I bought the vehicle in 2016. We are not happy campers! BTW this vehicle has been DEALER maintained since we purchased itl More

Excellent service! Everyone is considerate, they tell you things how they are, their time estimates are accurate, and overall is full of nice people. The services assoc Everyone is considerate, they tell you things how they are, their time estimates are accurate, and overall is full of nice people. The services associate who helping me she was very professional sorry I can not remember her name I was there 03/13/2023 in the mornine Thank you for your help More

The guy was rude he didn’t give me the Repair order detail copy I was given the first time I took the car there for maintenance. Also they did not update the computer with the new mileage, the screen w detail copy I was given the first time I took the car there for maintenance. Also they did not update the computer with the new mileage, the screen was still telling me that the car oil change was due. More

Bismark is always professional and takes care of all my concerns whenever I come into the dealer. concerns whenever I come into the dealer. More

Moved trailer hitch from old to new car vehicle, good job. But LoJack didn’t work on vehicle purchased three days prior. They told me I needed to call LoJack which I did. They ran tests and determined job. But LoJack didn’t work on vehicle purchased three days prior. They told me I needed to call LoJack which I did. They ran tests and determined it was not installed right or dealer issue. Now I have to make another trip to dealer More

Best service center on all of south fly region by far. I visited several others and will return here in the future for all my vehicle needs. I visited several others and will return here in the future for all my vehicle needs. More

I bought 2 cars there buying was good. But servicing was not so good specially when you find loose parts under the hood. But servicing was not so good specially when you find loose parts under the hood. More

Service is great, staff are very knowledgeable about service and they were very professional and helpful. service and they were very professional and helpful. More

I have to fix my jeep nine month ago and still waiting you fix’it you fix’it More

It’s got great service and people are friendly. Would definitely be coming back again Would definitely be coming back again More