Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

There needs to be better oversight on the service department . I brought my vehicle in 1 evening due to it having issues and waited a few or so days for feedback/updates that i didn’t receive. So i department . I brought my vehicle in 1 evening due to it having issues and waited a few or so days for feedback/updates that i didn’t receive. So i had to continuously call to the service department to get updates. I would be told or promised it would be finished on different days to have it fall through and amidst all of this going on i had to rent several vehicles to stay afloat of my schedule such as going to work and medical appointments. Representative kirby did his best to help through the madness but the way the service department being ran needs to be changed and organized. No one should have to go through the headache i went through when i really tried to be patient. More

Clean , everyone is friendly and they have snacks . I was helped pretty quickly and effortlessly by the staff there. I was helped pretty quickly and effortlessly by the staff there. More

I was told I would have to leave my truck there for up to two days for a diagnostic on a tailgate electric switch however a service manager got it taken care of Within a few minutes two days for a diagnostic on a tailgate electric switch however a service manager got it taken care of Within a few minutes More

Bismark in the service drive dept. was very kind and helpful. He made me feel comfortable by answering all my questions and assuring that me and my car will be taken care of. was very kind and helpful. He made me feel comfortable by answering all my questions and assuring that me and my car will be taken care of. More

Great experience! Guillermo Rodriquez made it easy, and quick for me to make my purchase even out of town! Thanks fellas Guillermo Rodriquez made it easy, and quick for me to make my purchase even out of town! Thanks fellas More

I felt that I was in a place full of robots. No one was disrespectful or rude, but no one really cared or tried to help me, didnt look out for me. From the service advisor to the person handing No one was disrespectful or rude, but no one really cared or tried to help me, didnt look out for me. From the service advisor to the person handing out the parts from the outside storage to the cashier… they wouldnt even look at you in the eye while responding to my questions and I was trying to be super polite and gentle… I will try my hardest not to ever come back or recommend anyone to go back to that dealer. More

Great service! ! Service rider was super polite and helpfull. Will recomend him always very knowlegeble ! Service rider was super polite and helpfull. Will recomend him always very knowlegeble More

I love that beautiful place the people are beautiful I recommend a lot thanks for everything recommend a lot thanks for everything More

Exelente atención, rápido y muy buen trato, llegue y salí del mantenimiento en menos de una hora del mantenimiento en menos de una hora More

Mikelton provided great service. The only issue was the air pressure on the tires was reversed, but I fixed next door at Costco The only issue was the air pressure on the tires was reversed, but I fixed next door at Costco More