
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
Miami Lakes, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Myles and Alejandro were fantastic! Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating us so well! More
A Masterclass in Deception: My $30,000 Mistake at Miami Lakes Auto Mall If you enjoy being lied to, manipulated, ignored, and ultimately defrauded, you’ll love Miami Lakes Auto Mall. My experience with t Lakes Auto Mall If you enjoy being lied to, manipulated, ignored, and ultimately defrauded, you’ll love Miami Lakes Auto Mall. My experience with this dealership was not merely unpleasant — it was Kafkaesque. I arrived for a scheduled appointment to purchase a specific car. No one knew who I was or why I was there. After considerable confusion, I was informed the car had already been sold — a textbook bait-and-switch. They offered me a different vehicle, which I ended up liking. We negotiated for hours, settled on a price, and I was prepared to finalize the deal — only to be told they “couldn’t release the car today” and I’d need to return the following day. Inconvenient, but not yet unforgivable. That changed the next day, when I returned with a $30,000 cashier’s check. They accepted the check, then promptly disappeared. When the salesperson resurfaced, she informed me there was now an issue with the title, and they couldn’t legally sell me the car after all. No explanation, no apology — just a vague shrug and a warning that it would take months to return my money if I requested a refund. To be clear: they took my money, admitted they could not deliver the product, and refused to return the funds. I was effectively held hostage. I had intended to leave Florida that day. Instead, I was stranded — for four full days — in limbo, lied to repeatedly, and promised things they never intended to honor. At one point, in an effort to contain the situation, a manager promised to cover the costs of my additional lodging and expenses. That, too, was a lie. A meaningless concession offered to placate me in the moment — and later denied entirely. Every day, I returned to the dealership hoping for resolution. Every day, I was met with a new excuse, a new face, and a new fabrication. The staff contradicted one another openly. I was told the car was ready by one employee, and still “under review” by another — within the same hour. No one seemed to know what was going on, or worse, they did and simply didn’t care. On the fourth day, I finally drove away in the car — exhausted, humiliated, and deeply uneasy. Within a week, I was forced to replace all four tires and both batteries — parts so obviously worn out that any competent inspection would have caught them. I doubt one was ever performed. And yet, that was not the end. I spent the next five months calling, texting, and emailing in pursuit of my car’s title and registration. My messages were ignored. My calls went unanswered. When someone did pick up, I was given a new story each time — all of them false. I bought the car in March. I did not receive legal ownership documentation until July. This dealership is not just disorganized. It is deceptive by design. The chaos is not incidental — it’s part of the business model. They rely on confusion, stall tactics, and misinformation to wear customers down, delay accountability, and avoid delivering what they’ve promised. Miami Lakes Auto Mall is a cautionary tale in modern commerce — a vivid reminder that not all theft involves masks and crowbars. Sometimes, it wears a polo shirt and hands you a pen. Avoid this dealership at all costs. Protect your time, your money, and your sanity. Do not step foot inside. More
Everything about buying the vehicle was made easy. They have so many options to choose from. I am thankful to have found mine with this dealership. They have so many options to choose from. I am thankful to have found mine with this dealership. More
When you go to do the financial paper work they blast you with so much music you can’t hear yourself ask questions. If you ask them to lower it they act like you are crazy. Terrible finance and closing team. with so much music you can’t hear yourself ask questions. If you ask them to lower it they act like you are crazy. Terrible finance and closing team. More
Espacio en construccion, un poco incomodo. Atencion bastante rapida y profecional. El vendedor excelente al igual que el financista. El SUV lo recibi sucio por dentro, lleno de polvo y con b Atencion bastante rapida y profecional. El vendedor excelente al igual que el financista. El SUV lo recibi sucio por dentro, lleno de polvo y con basura (envoltura de galletas) en la guantera del medio. Tambien debajo de las alfombras nuevas estaba sucio lleno de tierra sin aspirar. Necesitan supervisar ese proceso sobre todo cuando espere el auto por 6 horas. More
They refuse to provide a build sheet for me as an out of state buyer. Just be honest but from the reviews I see that is way too much to ask. Good luck with this type of no response. I called back to be put state buyer. Just be honest but from the reviews I see that is way too much to ask. Good luck with this type of no response. I called back to be put on hold and then they hung up. They probably don’t like a buyer with straight wire. No room for them to scam you! Typical dealership. Sad really More
🚨 WARNING: THIS DEALERSHIP IS SCAMMING CUSTOMERS – KIA MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I don’t want anyone else to go through what I did. In May 2024, I bought a 2024 KIA Sorento from this dealership, trading in my Jeep Cherokee as part of the deal. The contract we signed clearly stated that the dealer would pay off my loan balance of $15,278.00. However, they only paid $14,980.33 — leaving a difference of $297.67 that I had to pay out of pocket. A direct violation of the signed contract! Since then, I’ve been to the dealership dozens of times. I spoke with the salesperson, the finance officer, and three different managers. The result? Empty promises. Lies. Wasted time. And not a single cent reimbursed. No one takes responsibility. But that’s not even the worst part… 🔧 During the first maintenance service: • They didn’t properly secure the engine cover, which bounced around under the hood while I was driving. • The engine was left covered in oil, and the interior was stained — the steering wheel and driver’s side door were smeared with grease. Zero care or professionalism. ⚠️ Life-threatening negligence: • During that same visit, they didn’t tighten the lug nuts on one of the wheels. I was driving on the highway with loose tires. It could’ve ended in a deadly accident. 💰 And now, the most outrageous part: • This week, I paid again for an oil change and tire rotation. I had marked the tires beforehand… and confirmed they NEVER did the rotation — but they charged for it anyway! This is the second time they’ve scammed me like this. How can anyone be sure they’re even changing the oil? I strongly recommend you take your vehicle to a trusted mechanic immediately to check and avoid major damage. This is not a mistake. This is a systematic practice of charging for services not performed, breaking contracts, negligence, and disrespecting customers. 👉 If you’re thinking about buying from KIA Miami Lakes, think again. ⚠️ You could be their next victim. 🛑 DO NOT TRUST this dealership. Sincerely, Alberto Altuve. More
Excellent services and they do a great job and any questions you have they answer questions you have they answer More
I came to the Miami Lakes Chevrolet dealership to select and purchase a new truck. Jorge happily helped me with the selection and purchase of the vehicle. The entire process was enjoyable, and I highly reco and purchase a new truck. Jorge happily helped me with the selection and purchase of the vehicle. The entire process was enjoyable, and I highly recommend this dealership. More
I had such a fantastic experience at Miami Lakes AutoMall, thanks to Miles and Lance! Miles was incredibly personable and attentive, making sure the vehicles I wanted to see were ready. He was super AutoMall, thanks to Miles and Lance! Miles was incredibly personable and attentive, making sure the vehicles I wanted to see were ready. He was super quick to find answer all my questions and kept the process moving smoothly. Then, Lance, the F&I Manager, really took the time to thoroughly explain every detail of the deal, ensuring I felt confident in my decision. For anyone looking to make their vehicle purchase a breeze, I highly recommend this dealership – just be prepared with your desired vehicles and communicate that beforehand with your sales reps! Honestly, this was the quickest car purchase I've ever made (a HUGE relief - since I was there to vacation for the weekend from the other coast!). Thank you, Miami Lakes AutoMall! More