Metter Ford - Service Center

Took my vehicle in months ago & was told 2 injectors were misfiring. Did a ?reset? & was told put some miles on it. Next trip, it happened again. Called & was told error light must be showing. Third trip, er misfiring. Did a ?reset? & was told put some miles on it. Next trip, it happened again. Called & was told error light must be showing. Third trip, error light showing, was told injectors were still misfiring to put more miles on it - I said that was what I was told last time. After over 3 hours of waiting, I was then told to leave it. 3 weeks later, still no updates, I went over there & was told they were going to order the injectors. Went to pick up on week 4, & was told injectors wasn’t replaced bc it was actually the spark plugs….I’m hoping that was really it, but my concern is still if 2 injectors have been misfiring & they were ordered, why were they still not replaced….. More

Jim Mock and Sam Lanier were great to do business with. Also Rob Campbell in finance and everyone I came in contact with were friendly and helpful. I was pleased with the truck and deal I received. Than Also Rob Campbell in finance and everyone I came in contact with were friendly and helpful. I was pleased with the truck and deal I received. Thanks guys! More

I have been using Metter Ford for 15 years. The technician said he refilled the windshield wiper fluid but this was not the case. I had to refill it when I got it back. Really not a big deal bu The technician said he refilled the windshield wiper fluid but this was not the case. I had to refill it when I got it back. Really not a big deal but has me concerned about the rest of my service. Did he really complete the service as reported on the ticket? Something to think about. I really want to believe this was an isolated incident, but I am concerned. More

Metter Ford always takes Great care of my truck and my wife’s suv when we take them in for servicing! wife’s suv when we take them in for servicing! More

Metter Ford provided Goldstar service for my warranty repair. They set expectations and then exceeded them. They were thorough and maintained great communication throughout the repair process when given repair. They set expectations and then exceeded them. They were thorough and maintained great communication throughout the repair process when given an opportunity to refer I will always refer to this dealership. I will certainly be a repeat customer for all three Ford vehicles in my household thank you Metter Ford Michael Lane Vidalia, GA More

This was our first vehicle purchase from Metter Ford! ! Great Service!! Thanks to all the staff!! ! Great Service!! Thanks to all the staff!! More

Quick prompt service. Was quick to get in for the appointment and not much waiting time. I appreciate your work. Was quick to get in for the appointment and not much waiting time. I appreciate your work. More

I was greeted warmly and treated with respect. It felt like a down home kind of place. I'll be back for my next vehicle maintenance. Wish I could afford that Shelby in the showroom! My dad had an It felt like a down home kind of place. I'll be back for my next vehicle maintenance. Wish I could afford that Shelby in the showroom! My dad had an original 69 GT500 when I was a kid. Good memories. More

Great service from the service department everyone is very friendly. I would definitely recommend Metter Ford to anyone. I know it was an excellent experience. very friendly. I would definitely recommend Metter Ford to anyone. I know it was an excellent experience. More

DURING THE LAST VISIT I PAID FOR "THE WORKS" PACKAGE. THE TECHNICIAN DID NOT FILL THE WINDSHIELD WIPER FLUID RESERVOIR. WITH SOMETHING THIS TRIVIAL OVERLOOKED, I AM WONDERING WHAT MASSIVELY IMPORTANT I THE TECHNICIAN DID NOT FILL THE WINDSHIELD WIPER FLUID RESERVOIR. WITH SOMETHING THIS TRIVIAL OVERLOOKED, I AM WONDERING WHAT MASSIVELY IMPORTANT ITEMS (I.E. TIRE ROTATION, TIRE LUGBOLTS, TIRE PRESSURE, REPLACEMENT OF OIL & OIL FILTER, ETC) WAS ALSO OVERLOOKED. I ALSO HAVE AN ONGOING ISSUE WITH THE RADIO AUDIO CUTTING OUT WHEN THE TEMPERATURE OR VOLUME KNOBS ARE ADJUSTED. EACH VISIT I AM TOLD THAT FORD IS AWARE OF THE ISSUE AND HAS NO PLANS AT THE TIME TO RECTIFY THE PROBLEMS. More