Metter Ford - Service Center

Very disappointed with lack of communication and poor planning by the service department. I called and left a detailed message about what went wrong. Apparently they don’t think it’s important enough t planning by the service department. I called and left a detailed message about what went wrong. Apparently they don’t think it’s important enough to pick up the phone and call me back. Crickets… More

Great service. They have always taken care of us when we’ve gone there for service. They have always taken care of us when we’ve gone there for service. More

Great service with a clean loaner. Pleasure to work withon the sev ice for my Ranger rapton Pleasure to work withon the sev ice for my Ranger rapton More

Professional, courteous and quick service to my and my wife’s vehicles. Nice clean & friendly waiting area. wife’s vehicles. Nice clean & friendly waiting area. More

Still had issues with truck after leaving the service area. One concern was fixed, but the other problem was still there once I got home. I sent an email to service center but did not receive a reply. Ha area. One concern was fixed, but the other problem was still there once I got home. I sent an email to service center but did not receive a reply. Had to make a different appointment with another dealership. They showed me the "Ford Connected Service Report" which outlined the exact issue I was having with the PRO trailer assist function. Prior to that dealership visit, I had never heard of that online service that's available at every service center. More

Professional, courageous, service was good , they couldn’t do enough to satisfy my vehicle needs! couldn’t do enough to satisfy my vehicle needs! More

I was very disappointed with my visit. I arrived at 7:40 am for an 8am appointment. My vehicle was the only one in line to be serviced. I left at 10:10. Approximately 6 customers came and I arrived at 7:40 am for an 8am appointment. My vehicle was the only one in line to be serviced. I left at 10:10. Approximately 6 customers came and left during this time. Also, after I returned home, I found that the oil change required notice came on. It continues to come on EVERYTIME that I crank it. Karen Warnell More

Love dealing with everyone at Metter Ford! Always so friendly and easy to work with! Always so friendly and easy to work with! More

Called set up appointment with service dept. manager, gave complete information on vehicle and issue's which were very little, in closing nothing was solved because of being a Dodge product and manager, gave complete information on vehicle and issue's which were very little, in closing nothing was solved because of being a Dodge product and insurances bought with truck at purchase. note: I paid your dealership $92,000.00 for this truck three weeks later i have rear brakes that are sticking after release and was told to take it to a dodge dealership. Can you see how the shoe got past around, why not tell me this when I made this appointment ? More

Very friendly. And love each and every one customer. They are very attentive and nice And love each and every one customer. They are very attentive and nice More