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Metropolitan Ford

Eden Prairie, MN

4.7
752 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 752 reviews

October 29, 2011

I have always been satisfied with Metroplitan with their service. This is my second car from this dealership, and I will continue to use their dealship, for both service, and sales of cars. More

by Vail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remmber his name
September 02, 2011

I was in the market for trading in my 2010 Ford Edge for a 2011 Ford f-150. A deal was made with little pressure and a very fair price. The staff are very friendly and helpful. More

by scarolus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Johnston/Suresh Dubay
August 31, 2011

roter problem since i have purchased this truck. i have had many sets of rotars and resurfacing done there is a little over 80K miles on my F150... now its at my expense and i am not happy with that.... More

by lisa tyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
todd
August 25, 2011

Once again, Todd was the personification of how to take Once again, Todd was the personification of how to take care of customers !!! Likewise, your mechanics did a superb job--timely and accurate. Ke More

by robertajackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rutherford
May 23, 2011

Working with Brandon was a pleasure. He was very professional, courteous and helpful. The finance group was also very helpful. They explained in detail the warranty programs available and what the c More

by jackierostamo
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 21, 2011

Scott made the appointment for me, reminded me in my email. He was pleasant and helpful. His voice was cheery. John helped me once I got to your shop. He was pleasant and helpful. I don't know her More

by cbeileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott & John (service reps)
May 11, 2011

I came in on Saturday for an oil change and tire rotation on my 2009 Fusion. I went to talk to Jerry 'cuz I hadn't talked to him in awhile (I've been buying cars from him since 1991). I just asked him if it More

by charwallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Greg, Kent, Mike
May 10, 2011

I was able to leave my car overnight for a Monday morning repair without having to make an appointment. The car's brakes were of concern to me and I was having issues with them Sunday evening. The convenie More

by LinetteCarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kniseley
April 29, 2011

I waqs not informed that the warranty from an outside company did not cover all of the expense, as implied. This should have been made clear to me before any work was done. Your hourly rate and parts pri More

by GML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Stoller
February 05, 2010

I have bought a few cars from this dealership and the most recent one was with a new salesperson. She is new and was so pleasant. We test drove a couple of trucks and could've driven more, but I found More

by bludeja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Tom and Mike
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