Metropolitan Ford

Cliff was wonderful, we worked hard to get me in my favorite truck, the Escape. I would recommend him to friends, he was easy to work with. favorite truck, the Escape. I would recommend him to friends, he was easy to work with. More

I have always had a great experience with the Service Dept. Employees are always friendly and personable. I trust you with my Mustang and that means a lot to me! Judye Dept. Employees are always friendly and personable. I trust you with my Mustang and that means a lot to me! Judye More

I gave them a great review because I felt like people listened to me, answered my questions thoroughly, and treated me as a valued customer. Their shuttle service was amazing and made my day so much eas listened to me, answered my questions thoroughly, and treated me as a valued customer. Their shuttle service was amazing and made my day so much easier. I love this company! More

my son bought a used car from this dealership and they were very nice to him, both the finance manager and the salesman, shook my hand and told me I should be VERY PROUD of my son, he saved his money and were very nice to him, both the finance manager and the salesman, shook my hand and told me I should be VERY PROUD of my son, he saved his money and has a very good credit rating "something you don't see much of these days" I forgot to mention, that my son went to vocational school to become a certified mechanic,yes,I am very proud of him! It's to bad that they totally took him to the cleaners----- he has had to replace the catalytic convertor and now, it is in for a new transmission.He bought this xxx less than 8 months ago. NO.. I would not recommend that you buy a used car here, unless you have a unlimited source of repair cash! More

We have been buying cars from Denny since 1989 and he has always taken good care of us and that is why we keep coming back to him.We consider him to be a part of our family. always taken good care of us and that is why we keep coming back to him.We consider him to be a part of our family. More

Great experience very happy. I received lots of information and all my questions were answered. I had a great experience and I will recommend this dealership to all my family and friends. information and all my questions were answered. I had a great experience and I will recommend this dealership to all my family and friends. More

Your dealership provides excellent customer service. I will recommend you. The only complaint/suggestion I have would be that this review process is too long. Please shorten it. will recommend you. The only complaint/suggestion I have would be that this review process is too long. Please shorten it. More

Denny makes the experience of completing a lease easy and hassle free. He was able to provide suggestions and find the best pricing and car to meet my needs. hassle free. He was able to provide suggestions and find the best pricing and car to meet my needs. More

Everything was excellent - I can be very hard to please. A problem with the bodyshop. Problems happen how they get handled is what you remember. Everything was handled to the highest standard. Bo A problem with the bodyshop. Problems happen how they get handled is what you remember. Everything was handled to the highest standard. Both Mike and Tom should be recogonized as valuable contributors to Metropolitians success. Kevin played a roll as well. More

Here is my story about how this dealership rips off customers from its salesman, sales manager and general manager: On 9/24, I gave the salesman Suresh a deal and put down $2000 deposit under his promi customers from its salesman, sales manager and general manager: On 9/24, I gave the salesman Suresh a deal and put down $2000 deposit under his promise of delivering MSO with the vehicle. A week later, Suresh told me he made a wrong promise because he could not deliver MSO. Even not my fault, on the same day I still made another attempt to save the deal for the salesman but within hours I realized it didn’t work. So I asked for deposit refund and he promised the refund would be issued within 24 hours. Then, no refund came no matter how many time I called and emailed for a month – I was simply ignored. Out of frustration, I called the sales manager Eric. To my surprise, that guy told me they offered refund but I made a second purchase attempt which took “more than a week” and it incurred them significant cost so he decided to reject my deposit refund request! A big lie by the sales manager! I have the email proof that my second attempt only lasted a couple of hours on the same day I asked for refund! As a last resort, I forwarded the email proof to their general manager Jack for help. Then, I was simply ignored as well! Note – they were selling me a thousand dollar above MSRP for the high demanding Raptor truck because they said it took them no time to sell it at this price. How come it incurred them such “high cost” from not selling the truck? Later I bought one from another dealer for a thousand below MSRP! Here is my feedback for this dealership: (1) Make false promise to cheat customers or they have no idea what they are doing (2) Overcharge customers (3) The dealership management denies the truth and rips off customers I have worked with many dealerships but have never seen one like this treating customer badly and unfaithfully from sales to management! More