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Metropolitan Ford

Eden Prairie, MN

4.7
752 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 752 reviews

July 22, 2013

I had a "lingering" warranty repair issue. The latest service visit was successful and I'm now 100% satisfied. This dealership's service advisors are very professional and responsive. Thank you! More

by FordF150Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
July 15, 2013

I drove three and a half hours to test drive the F150 I I drove three and a half hours to test drive the F150 I had in mind. I was in and out of there in less than two hours...that includes inspecting and More

by buck50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
July 14, 2013

The service people were wonderful. I also visited with Bobby the salesperson I leased my Ford from. He was very helpful. He goes the extra mile. More

by vktrader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get the man's name that I checked in with, but he was very helpful and pleasant to work with. I also talked to Bobby the salesperson I worked with and he was great. He asked if I needed assistance with anything on my car. He is a fanta
May 18, 2013

They always greet me with a smile and know my escape They always greet me with a smile and know my escape and what needs to be done for it to run at top efficiency. Mr Lee, is great More

by sammyj7676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Lee
May 10, 2013

I worked with Jerry Chapman and he was upfront and honest with all my questions about buying new or used. He was very knowledgeable about the how the market is today. We went out on a test drive and showed More

by 120windschitl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chapman
April 30, 2013

I came in without an appointment to check on a knocking sound coming from the back half of the vehicle. I was told they could check it out right away and that I might be asked to pay as much as $94 to dia More

by baileyhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 08, 2013

John was great to work with, I told Him up front what I wanted In a vehicle and he delivered that. He explained all the bells and whistles that came with my escape, I felt a got a fair trade value for my o More

by Annamayu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John beddor
March 26, 2013

Being this was my first time leasing and getting a new car, Tony really helped and worked with me on everything. It was great! I would recommend Tony and the Metropolitian Ford Dealership to everyone. More

by Melbel9879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Tori
March 23, 2013

Efficient and quality work done. I appreciated the waiting room provided for waiting. I was also offered the $10 rebate that I will receive by mail. More

by liztondryk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
March 06, 2013

BEWARE of this dealership! I purchased a vehicle from them and in 2 months and driving only 2,000 mi the break lines ruptured. Several things are wrong with it. The dealership offered me 1/2 price to b More

by scrap907
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Nelson, General Manager Steve, Sales
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