Metropolitan Ford

Great experience purchasing my Lincoln MKX I was pleasantly surprised at how easy it was to purchase my new-to-me car. I drove through the lot, called to check on price while filling up my car I was pleasantly surprised at how easy it was to purchase my new-to-me car. I drove through the lot, called to check on price while filling up my car, went back to dealership and purchased my car. No hassles. No hidden costs. An above average experience from start to finish! More

Completely satisfied I have only purchased one other new car in my 44 years. However, I was with my fiancee when he purchased his new vehicle two years ago; it literally t I have only purchased one other new car in my 44 years. However, I was with my fiancee when he purchased his new vehicle two years ago; it literally took the entire Saturday. Now it was my turn and I expected the worst. I knew which vehicle we were going to buy but I hadn't narrowed down a dealership. Obviously price was my driving force. Tony Reyes returned my call about a vehicle on their lot that matched the type of vehicle I wanted as well as my price point. From that initial conversation, I was comfortable and felt like I was dealing with a "fair" salesman. Tony listened to my needs and answered all my questions. He knew I meant business about getting my money's worth and even forwarded me the dealer's invoice so I could see what Ford paid for that particular vehicle. He also knew I was traveling from Woodbury and didn't want my time wasted with empty promises. When my fiancee and I arrived at the dealership that night, Tony had the vehicle ready and waiting for our test drive. Next came the negotiating. Tony was up front via our many emails throughout the day, that he had some "wiggle room" to work with and even was honest about how much that term meant in the form of dollars. I truly wasn't expecting much of a fight about the price and I was right. Within 15 minutes we had an agreement and the car was mine! I cannot say enough great things about the finance department at this dealership. I had come to the dealership already pre-approved through my credit union. However, Ford actually found me a lower rate with another bank! All-in-all, my experience with this dealership, in general and Tony Reyes, in particular was nothing short of pleasant! I will recommend them to friends and family that are in the market for a new car! More

Lease Everyone was friendly and very helpful. Ilaisa went above and beyond to answer our questions and make sure we understood how everything worked on our Everyone was friendly and very helpful. Ilaisa went above and beyond to answer our questions and make sure we understood how everything worked on our navigation. We were very well taken care of by all involved in our lease. More

Excellent Experience Tony Reyes and Metropolitan Ford were a pleasure to deal with. Out of four local dealerships, they were not only the lowest priced, but also one of th Tony Reyes and Metropolitan Ford were a pleasure to deal with. Out of four local dealerships, they were not only the lowest priced, but also one of the friendliest and accommodating. At no time during the purchase experience did I feel pressured to buy any additional products or services. Tony was fair, honest, and found the exact car I was looking for. After my purchase, he took as much time as I needed while he explained all the features of my new car. Even though the dealership was very busy that day, Tony never rushed through any of his explanations. This was a pleasurable car buying experience and would recommend Metropolitan Ford to anyone. More

Great communicators The QuikLane was very busy, but the staff took time to explain any potential delays and keep me updated as the work was being performed. The QuikLane was very busy, but the staff took time to explain any potential delays and keep me updated as the work was being performed. More

This is my first time buying a new car and all those rumors about if you're not careful, the dealerships will rip you off scared me a bit. However when I went into the Ford dealership, Brandon was excep rumors about if you're not careful, the dealerships will rip you off scared me a bit. However when I went into the Ford dealership, Brandon was exceptional helpful and nice. I think he knew I was nervous and he tried really hard to put me at ease. Everyone was professional and polite and very friendly. I went in with a car in mind and Brandon helped me get the best possible option. He was not pushy which I liked. The process went so fast and painless I couldn't believe it. I thought it would take close to 4 hours but I was out of there within 2 hours. This couldn't have happened without the help of my friendly dealer Brandon. The car I wanted wasn't at the dealership but they were able to procure it for me within two days. And when I came to pick up my car, Brandon had everything ready and set to go. Not only that but he took the time to explain the features of my car to me. I didn't expect this part, I thought I would just come and pick up my car and go but he took a good while making sure that I didn't have any questions about my car. If any one is in the market for a car I would highly recommend this place. Everyone was helpful and courteous; but I highly recommend my dealer Brandon. More

This was by far the best experience I've ever had buying a car! The whole team was very friendly and helpful. I got exactly what I wanted for a great price and a lower interest rate than before! buying a car! The whole team was very friendly and helpful. I got exactly what I wanted for a great price and a lower interest rate than before! More

Great guy! Ilaisa is very friendly and welcoming. He gets to the point very easily! He is also easy to contact! Great service and great dealership!! to the point very easily! He is also easy to contact! Great service and great dealership!! More

This was by far the smoothest experience I’ve ever had at a dealership. This is the third car that I have purchased from Metropolitan Ford and every experience has been great. I was very nervous about what a dealership. This is the third car that I have purchased from Metropolitan Ford and every experience has been great. I was very nervous about what I would qualify for if anything because I had recently had to file for bankruptcy. I’m not sure what magic happened behind the scenes but Brandon got me into a car that had everything I wanted and then some! I am so grateful to Brandon and the awesome team at Metropolitan Ford! I LOVE MY ESCAPE! More

Had a great experience with tony will be recommending him to my friends and family for future car purchases the whole process was very easy and fast to my friends and family for future car purchases the whole process was very easy and fast More