Metropolitan Ford
Eden Prairie, MN
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Brandon Johnston did an excellent job We really appreciated working with Brandon. He was honest, knowledgeable and efficient - we felt like we got the "straight scoop" and a very fair pri We really appreciated working with Brandon. He was honest, knowledgeable and efficient - we felt like we got the "straight scoop" and a very fair price. He was also "just right" in his follow-up...high recommend him. More
Made a good experience out of bad situation We had our son's 202 Explorer in for service due to dead battery. It was thought that the issue was a door switch that allowed the dome lights to stay We had our son's 202 Explorer in for service due to dead battery. It was thought that the issue was a door switch that allowed the dome lights to stay on when locked. The switch was replaced and the battery charged. We took the vehicle home and the next morning the battery was dead again. I was at work and my wife was out of town, so I called the dealership and said they needed to pick the vehicle up and fix it. They towed it to the dealership and kept overnight to ensure they found the issue. They replaced the battery, which we paid for however the dealership covered the towing and additional diagnostics. Overall I have been satisfied with this dealership over the past 6 years or so. More
Ford Escape..great experience You have a top notch employee, Tony Reyes, that went above expectations in getting the vehicle I wanted. Eliminated a lot of time for me!!! You have a top notch employee, Tony Reyes, that went above expectations in getting the vehicle I wanted. Eliminated a lot of time for me!!! More
Crooked Trade Ins- Buyers & Sellers Beware My sweet, trusting senior citizen neighbor stopped in to this dealership because she felt like there may be something wrong with her beloved Ford Esco My sweet, trusting senior citizen neighbor stopped in to this dealership because she felt like there may be something wrong with her beloved Ford Escort. They told her that it was a blown head gasket (not a terribly expensive fix). Eventually talking her into a brand new vehicle. They gave her only $500 for her trade in, less that a week later they are asking more than $10,000 for the same car! They saw her as an easy person to take advantage of, so trusting & pretty clueless about buying a car. DO NOT send your loved ones here, You will regret recommending them. This is not the first story of dishonesty that I have heard about from Grossman dealerships & I am sure it will not be the last! More
Very happy with my new Ford Edge! I had a great experience buying from Metropolitan Ford and would highly recommend them to anyone! Eric made my experience quick and painless, and he w I had a great experience buying from Metropolitan Ford and would highly recommend them to anyone! Eric made my experience quick and painless, and he was able to find the perfect car for me. The entire staff was extremely friendly and helpful, and both Bobby and Eric have continually followed up with me to make sure that I am happy with my purchase. They are the best! More
Ford Focus Brandon Johnston was friendly, cordial, no-nonsense and comfortable to work with. He helped me find the car that is just right for me. I LOVE my 2014 Brandon Johnston was friendly, cordial, no-nonsense and comfortable to work with. He helped me find the car that is just right for me. I LOVE my 2014 Ford Focus Titanium! K Bergherr More
Thanks Dean & Team I just purchased a 2011 Ford F150 XLT from Metropolitan Ford and worked with Dean LaFleur throughout the process. Dean was great to work with. His a I just purchased a 2011 Ford F150 XLT from Metropolitan Ford and worked with Dean LaFleur throughout the process. Dean was great to work with. His approach seemed to focus on three things: 1. providing accurate information 2. providing options and 3. having fun. His no pressure approach is a big reason I came back the second time to pull the trigger on the truck. Dean actually went to bat for me several times throughout the process to help me reach my desired price and even came in on his day off to work with me on closing the deal. I worked with their finance guy (Mike I think his name was) who was just as good and had me cracking up the entire time...great guy. Metropolitan Ford has a great selection of new and used vehicles and a great team to work with. I was impressed with my experience and I will definitely consider them again for my next purchase. Give them a try. Even if you don't find your car or truck...you'll have a good time. Thanks, Robb Kaufenberg More
Very Pleased This is our 2nd purchase from Dan and have been extremely happy with all things involved in new car buying. Knowledge of product, price, and overall j This is our 2nd purchase from Dan and have been extremely happy with all things involved in new car buying. Knowledge of product, price, and overall just very friendly atmosphere. Have and will continue to recommend Dan and the rest of the staff at Metropolitan Ford. More
Great Buy of Certified Pre-owned Ford F-150 My spouse and I we're greeted with a smile by Bobby Shulze, despite having to work on Memorial Day. Bobby was very attentive and cordial. He answere My spouse and I we're greeted with a smile by Bobby Shulze, despite having to work on Memorial Day. Bobby was very attentive and cordial. He answered all of our questions even the silly ones and didn't make us feel pressured at anytime. Bobby worked with Micheal in finance to get us a great deal and made the entire experience a pleasant one. In the end we received a certified pre-owned (Ford F-150) that was in excellent condition and a super bumper-to-bumper warranty. This was our first work vehicle and we will definitely return in the future to buy our next one. Thank you Drew and Rosi Vaughan DRV Innovations Inc. Residential Bldg Contractor More
Fusion was my choice. I would recommend working with ILAISA TALOA. Ilaisa will meet all your car needs. He'll help you find that special car with a deal you cannot affor I would recommend working with ILAISA TALOA. Ilaisa will meet all your car needs. He'll help you find that special car with a deal you cannot afford to loose. Ilaisa & Metropolitan Ford were professional, courteous, helpful & understand. More