Metropolitan Ford

Easy to work with I never felt pressured and it could tell they wanted to work with us. There was no run around, and we had all of our questions answered without worryi I never felt pressured and it could tell they wanted to work with us. There was no run around, and we had all of our questions answered without worrying like something was being omitted. More

Fast lane oil change, 2014 Ford Escape. Well done in a reasonable amount of time.! Customer waiting are was clean and well lighted.. Free coffee is provided. When service was completed th Well done in a reasonable amount of time.! Customer waiting are was clean and well lighted.. Free coffee is provided. When service was completed the car remained inside for pick up. More

Wonderful experience with Metropolitan Ford Marc Navai did a great job in helping us find and purchase the right vehicle for us. Marc took the time to work with us and made the buying experienc Marc Navai did a great job in helping us find and purchase the right vehicle for us. Marc took the time to work with us and made the buying experience very enjoyable. We ended up with a Ford Explorer Limited and we are very happy with it. More

Great Experience Bobby Schulze worked with me to get into a new Focus SE. It was a great and painless experience. Everyone at Metro Ford is super friendly and helpful. Bobby Schulze worked with me to get into a new Focus SE. It was a great and painless experience. Everyone at Metro Ford is super friendly and helpful. More

Great experience! My boyfriend and I needed to bring 2 vehicles that didn't fit our family down to 1 vehicle that does fit all 6 of us. Marc Navai did a wonderful job o My boyfriend and I needed to bring 2 vehicles that didn't fit our family down to 1 vehicle that does fit all 6 of us. Marc Navai did a wonderful job of helping us pick out our new Explorer Sport. Great customer service. Thank you everyone at Metropolitan Ford. More

New Focus ST Bobby Schulze worked with me to get me into the new Focus ST I wanted at the PRICE I wanted. I couldn't be happier. Bobby Schulze worked with me to get me into the new Focus ST I wanted at the PRICE I wanted. I couldn't be happier. More

New vehicle purchase Ilaisa Taloa was a great help with the purchase of my new car. He really listened to what I was asking for and worked on my behalf. Thanks Ilaisa. Ilaisa Taloa was a great help with the purchase of my new car. He really listened to what I was asking for and worked on my behalf. Thanks Ilaisa. More

New Crew F150 Tony Reyes did an awesome job in helping find the right rig for me. His deep knowledge and understanding of not only the product he is selling but the Tony Reyes did an awesome job in helping find the right rig for me. His deep knowledge and understanding of not only the product he is selling but the needs of the customer made this process painless and actually fun. The dude rocks. He introduced me to the the service team and I was impressed with the operation back there. The proof will be the first time I have service there but all indications are good. More

Purchase of a 2015 Ford Explorer Marc Navai from Metro Ford helped me to find and purchase a 2015 Ford Explorer. It was my 5th Explorer and Marc was fabulous - he knew that I knew wha Marc Navai from Metro Ford helped me to find and purchase a 2015 Ford Explorer. It was my 5th Explorer and Marc was fabulous - he knew that I knew what I wanted and he wasn't pushy - like a stereotypical car salesman - he got all the info I needed quickly, searched out options through out the Ford system; got me financing info quickly - that was thorough and easy to understand. He pulled together all my options, costs, etc. and quickly and fairly cut me a very deal for my new 2015 Ford Explorer. It was a very pleasant and easy experience dealing with Marc Navai and Metro - but the best thing about the whole experience was how much time Marc personally spent with me making sure I understood how all of the new systems on my car - especially how all the Sync features worked. Since I am technically challenged, I really appreciated Mark's patience, calm and thorough explanations on how everything worked and his concern that I really did understand all the features. It really topped of my whole great experience in purchasing my new car from Marc and Metro. I have since referred several people to him for new cars. Not to mention the fact that Marc has done post sale calls to make sure everything is all right with my new vehicle. I highly recommend both Marc and Metropolitan Ford. More

Had Seals/Gaskets Replaced in Engine, NEVER AGAIN! I dealt with Mike in Service he was really nice and seemed to be doing right by my family and I but his Technicians are GARBAGE and every seal and gas I dealt with Mike in Service he was really nice and seemed to be doing right by my family and I but his Technicians are GARBAGE and every seal and gasket they put in needed to be replaced in the first 6 months after service was leaking like a sieve. I own a 2004 Ford Escape and all of their "Technicians" are supposed to "Factory Trained" that is a joke over $2000 down the drain and when I called about it after taking it to another Mechanic to look at it to make sure they told me it had to my fault and they were not responsible for the leaks. Well $1,700 later(Over $400 Cheaper then Metro Ford) at Certified Auto Repair in Spring Park,MN they replaced the seals/gaskets and warrantied their work for 24,000 Miles or 2 years. Now that is service!! Metro Ford lost my business for eternity and I will NEVER Recommend them to anyone not even my worst enemy... So Aggravating. More