Metropolitan Ford

Service, Service, Service John went out of his way to help us out with a strange service problem we were having with my daughters car. Thanks for the excellent customer servic John went out of his way to help us out with a strange service problem we were having with my daughters car. Thanks for the excellent customer service. Jes, as always, does an great job of making you feel welcome and following up on status, More

Responsive, informed salesmanship from Tony I have attempted to get honest, responsive answers from other salespeople in the Twin Cities at Ford dealerships and nobody comes close to the work of I have attempted to get honest, responsive answers from other salespeople in the Twin Cities at Ford dealerships and nobody comes close to the work of Tony at Metropolitan. He didn't try to sell me anything other than what I was looking for, reviewed all the options, found a few choices in the greater area that he could get to the dealership, and simplified the sign and drive leasing experience. Definitely recommending him to friends/family and others who are in the market for a Ford. More

Best car buying experience with Dean! Dean was exceptional through the entire process! We wanted a specific Explorer Sport and he didn't give up until he found it. Dean listened to our nee Dean was exceptional through the entire process! We wanted a specific Explorer Sport and he didn't give up until he found it. Dean listened to our needs and we never felt pressured. Will definitely use Dean for another vehicle purchase! Highly recommend Metropolitan Ford and Dean. More

New Taurus Bought a new Taurus and had a great experience overall. I didn't feel pressured at any point and ended up with exactly what I wanted. Bought a new Taurus and had a great experience overall. I didn't feel pressured at any point and ended up with exactly what I wanted. More

Great experience buying my new Ford Focus! I was pleasantly surprised at how fast and easy the whole process was !Tony Reyes was our salesman! He was professional and very informed! Love my new I was pleasantly surprised at how fast and easy the whole process was !Tony Reyes was our salesman! He was professional and very informed! Love my new car and will defiantly be back! I will recommend them to friends and family! More

Recall notice and routine maintenance [I do not give permission to use my name in any way with this submission and this requirement overrides any conflicting statement/requirement in the D [I do not give permission to use my name in any way with this submission and this requirement overrides any conflicting statement/requirement in the DealerRater's Terms of Use and/or related Privacy Policy(s).] Todd listened and delivered practical recommendations and timely service. His approach created a win-win ... Ford's service revenue increased and our confidence increased that our vehicle is ready for a cross-country road trip and another MN winter. Our busy household also appreciated the service center's overall efficiency, employee-friendliness and on-time service delivery throughout the appointment. More

Quick Lane Excellent service and very professional friendly personal working at the facility. Service was concluded in a timely matter an explained in full detai Excellent service and very professional friendly personal working at the facility. Service was concluded in a timely matter an explained in full detail the service preformed. More

Transmission check Great work and friendly service. They road tested my Mustang for a transmission issue and made an electrical adjustment . It works well now. Great jo Great work and friendly service. They road tested my Mustang for a transmission issue and made an electrical adjustment . It works well now. Great job! More

Routine Maintenance Great experience. Thanks to Jordan......she made it a pleasurable experience. The service was done quickly and efficiently. I would recommend this dea Great experience. Thanks to Jordan......she made it a pleasurable experience. The service was done quickly and efficiently. I would recommend this dealership to others. Thank you! More

Oil Change, Alt.,Shocks I felt I sat too long, should of be offered to go home, but very happy other wise. I was very happy and will tell friends. I felt I sat too long, should of be offered to go home, but very happy other wise. I was very happy and will tell friends. More