Metropolitan Ford
Eden Prairie, MN
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Corrected Alignment Issue Todd Rutherford assisted in getting my alignment back into spec after it was originally done and never put into spec. He was absolutely fantastic t Todd Rutherford assisted in getting my alignment back into spec after it was originally done and never put into spec. He was absolutely fantastic to work with and I would recommend him to anyone! More
Bob Speweik for the Win! Bob was helpful, flexible on time. Went above and beyond to have all the add ins done in less than 2 days so we leave for our weekend trip with the tr Bob was helpful, flexible on time. Went above and beyond to have all the add ins done in less than 2 days so we leave for our weekend trip with the truck we wanted and don’t have to come back. Well played Bob! More
Great service, experience and very satisfied person I worked Great service and nice facility, great coffee! I would recommend this dealership, I like the express lanes and not having to make an appointment, con Great service and nice facility, great coffee! I would recommend this dealership, I like the express lanes and not having to make an appointment, convenient. More
Great service department! I was in for warranty work. Service was excellent. Jess took all the pictures sent them in and got back to me within a day to schedule my appointment I was in for warranty work. Service was excellent. Jess took all the pictures sent them in and got back to me within a day to schedule my appointment. The appointment was very smooth and done in a timely manner. More
Quick and easy oil change Really positive experience. Didn't have to wait at all to turn my car in. Price was good, and service only took about 25 min. No complaints at all. Really positive experience. Didn't have to wait at all to turn my car in. Price was good, and service only took about 25 min. No complaints at all. More
new tires The price I was quoted for my tires was very reasonable. I was able to use a rebate to bring the price down even more. They mentioned that I had rewa The price I was quoted for my tires was very reasonable. I was able to use a rebate to bring the price down even more. They mentioned that I had rewards points available and a free oil change too. They were very professional and courteous. More
The Works This is a great dealership. I’ve been a loyal customer for long time and have purchased three Fords along the way. From sales to service, I recommen This is a great dealership. I’ve been a loyal customer for long time and have purchased three Fords along the way. From sales to service, I recommend Metropolitan Ford. More
Always an on time friendly experience. No matter if it's a quick lane oil change or a problem to diagnose everyone on the team works toward a resolution. The shuttle is a plus helping you No matter if it's a quick lane oil change or a problem to diagnose everyone on the team works toward a resolution. The shuttle is a plus helping you get on with your day. My team leader Todd was excellent to keep me in the loop as to the diagnosis and the time frame. I appreciate their courtesy and professionalism. More
Most Recent Purchase from Metropolitan Ford My recent purchase (lease of a 2018 Ford C-MAX) from Metropolitan Ford was yet another no pressure, stress free experience. My Salesman, Jerry Chapma My recent purchase (lease of a 2018 Ford C-MAX) from Metropolitan Ford was yet another no pressure, stress free experience. My Salesman, Jerry Chapman, recommended what he thought would be the best, most cost effective replacement option for my low mileage 2001 Ford Focus. Based on Jerry's recommendation, I agreed. Jerry immediately went to work for me to locate the 2018 Ford C-MAX we agreed upon and, together with his management, was able to negotiate a price that I was happy with. This required very little time and effort on my part. Jerry worked closely with me and for me all the way through closing (which was handled by another familiar professional, Michael Martinez, Business Manager). More
Installation of Apple CarPlay Service and parts staff were very knowledgeable and helped me find the exact part I needed in a timely manner. They were also helpful in scheduling a Service and parts staff were very knowledgeable and helped me find the exact part I needed in a timely manner. They were also helpful in scheduling a time that would fit into my schedule. Also had an oil change and tire rotation. More