Metropolitan Ford

transmission leak Todd Rutherford and John Gorence were extremely helpful with my car concerns. I had a concern about my transmission fluid and was originally told it Todd Rutherford and John Gorence were extremely helpful with my car concerns. I had a concern about my transmission fluid and was originally told it would be a week before they would look at my car, but they ended up squeezing me in. They went above and beyond. Lee Ducharme More

Sick SUV Arrived in Eden Prairie from SC with a sick Mercury SUV and was leaving for Norway in 2 days. Todd Rutherford took me in without an appointment, diag Arrived in Eden Prairie from SC with a sick Mercury SUV and was leaving for Norway in 2 days. Todd Rutherford took me in without an appointment, diagnosed the problem & called with a resolution & cost. I approved it & left for Norway knowing the car was in good hands. More

Quick oil change, with tire rotation, and new wipers I came in for an oil change, had a coupon for free tire rotation and new wipers. Was pleased that all the fluids were checked and filled. Fairly quick I came in for an oil change, had a coupon for free tire rotation and new wipers. Was pleased that all the fluids were checked and filled. Fairly quick job, was given hour estimate but it was all done within 45 mins. Only negative was that Tom forgot to remove the plastic on one of the new wipers and I was mid drive when I used them and realized plastic is still there. No big deal, as removal is easy, but it shows that work was not double checked. More

Outstanding Service Manager: Todd Todd clearly understood my needs, what needed to happen with my car to ensure my satisfaction and got it done! I am so impressed with Todd’s service t Todd clearly understood my needs, what needed to happen with my car to ensure my satisfaction and got it done! I am so impressed with Todd’s service that I would recommend him and Metro Ford to all! More

Go ford Best car buying experience ever. Coming to buy another one. Salesman showed / explained all options on the truck. He gave us the best deal possible & Best car buying experience ever. Coming to buy another one. Salesman showed / explained all options on the truck. He gave us the best deal possible & delivered in a timely manner More

Oil Change Nice to be able to drop in a d get an oil change. I travel a lot and hard to schedule an appointment so the quick serve lane is very important to me. Nice to be able to drop in a d get an oil change. I travel a lot and hard to schedule an appointment so the quick serve lane is very important to me. More

Small nail Slow leak I was having an issue with a tire loosing air. I just stopped in and they jumped on it right away. To find that I had a small nail in my tire. They fi I was having an issue with a tire loosing air. I just stopped in and they jumped on it right away. To find that I had a small nail in my tire. They fixed it and I was on my way. Took a little while but everyone was very nice More

Great sales person in Mr Chapman! Excellent experience with the sales and finance department. Tori and Jerry made me feel real comfortable about leasing my vehicle. Love the truck! be Excellent experience with the sales and finance department. Tori and Jerry made me feel real comfortable about leasing my vehicle. Love the truck! best Mark Comstock More

Best in Class Pleasant, friendly and easy to work with, best Ford service department I'd worked with. I am a member of their Owner Advantage Rewards program, wh Pleasant, friendly and easy to work with, best Ford service department I'd worked with. I am a member of their Owner Advantage Rewards program, where you earn awards as their way of thanking you for your business (from the program description). Total price for my 10,000 mile service with my service rewards balance deducted -- 50 CENTS. More

Failed to disappoint Metropolitan Ford did it again. They have agained failed to disappoint another hard to please customer. I provide plenty of ample opportunities and ye Metropolitan Ford did it again. They have agained failed to disappoint another hard to please customer. I provide plenty of ample opportunities and yet they call to provide pricing, diagnostic details, remain courteous and the suttle van service is even on time. The final straw had to be the free donuts provided in the Quick Lane waiting room. More