Metropolitan Ford
Eden Prairie, MN
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Great service I pulled in to the quick lane, told Chad what I wanted done, and he took the car. I sat in the waiting room for less than an hour. It was awesome. I pulled in to the quick lane, told Chad what I wanted done, and he took the car. I sat in the waiting room for less than an hour. It was awesome. More
Fast and friendly service Got right in, the people were great. It was raining and I got a rain check for a car wash. The coffee was free too. Got right in, the people were great. It was raining and I got a rain check for a car wash. The coffee was free too. More
In and out with genuine customer service Service team was efficient, communicated well and even went above and beyond by giving me some rubber stoppers that fell out of my trunk door. Service team was efficient, communicated well and even went above and beyond by giving me some rubber stoppers that fell out of my trunk door. More
Oil Change, Tire Check Minimal waiting time. Good and thorough review on future needs. This is our second card and I am trying to get by with minimal service. Minimal waiting time. Good and thorough review on future needs. This is our second card and I am trying to get by with minimal service. More
missing problem This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for t This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for this at least five times that I can document plus several other times to check the codes and these were not documented because there were no codes found so they said "there was nothing they could fix because of the lack of codes". They keep telling me to bring it in when it is still missing and the trouble light is on............which is difficult because they are closed at times this happens of I am out of town, The shop did a "repair" once for something unrelated thinking this would solve the problem and the writer said he was not sure it fixed the problem and to bring it back if it happened again.............those comments are not in any of the records............ More
Hard Working We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each other. low and behold, have to give the boys credit they worked hard we got the deal done. Thank you More
Great experience! The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details o The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details of the new vehicle & technology. More
awesome Very friendly and easy to work with. Staff was professional and listened to what we were looking for and the price range we were looking in. Very friendly and easy to work with. Staff was professional and listened to what we were looking for and the price range we were looking in. More
Very knowledgeable salesman and exceptional staff.The exper The experience was great and seamless . The staff made sure that everything was done correctly and in a timely fashion . I felt that I got a fair pr The experience was great and seamless . The staff made sure that everything was done correctly and in a timely fashion . I felt that I got a fair price for my other vehicle. More
Outstanding Dan was great to work with and made the entire process very simple. I initially connected with him via email to talk prices and inventory and he was v Dan was great to work with and made the entire process very simple. I initially connected with him via email to talk prices and inventory and he was very responsive More