Metropolitan Ford
Eden Prairie, MN
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good service very good experience - I had a long wait because the service department was quite busy - staff came out often and gave me status reports. and then th very good experience - I had a long wait because the service department was quite busy - staff came out often and gave me status reports. and then they did the work and sent me on my way! More
bought new battery Yesterday service very good, service rep explained battery options and warranty thoroughly. A month ago i was confused and thought your battery on Yesterday service very good, service rep explained battery options and warranty thoroughly. A month ago i was confused and thought your battery only had 3 year warranty. You need an info sheet on your batteries so warranty is more clear. More
Quality service Went in for an oil change. Service dept very friendly and professional. Did not have to wait to talk to someone. Addressed all of my concerns. Discuss Went in for an oil change. Service dept very friendly and professional. Did not have to wait to talk to someone. Addressed all of my concerns. Discussed possible recalls. More
Fine experience Dealership was prompt in keeping my appointment, job was finished at the stated time, when something else was found needing attention, they told me of Dealership was prompt in keeping my appointment, job was finished at the stated time, when something else was found needing attention, they told me of it and offered their recommendation. Price was comparable to other Ford services. Happy to have had a coupon! More
Simple Oil Change Fast, no appointment service. Advisor was pleasant and thorough. First time visiting this dealer and will return. Took time to advise of future sugges Fast, no appointment service. Advisor was pleasant and thorough. First time visiting this dealer and will return. Took time to advise of future suggested services. More
Why shop elsewhere Brandon and James were very helpful and knowledgeable when I explained what I was looking for in my next F-150 pickup. James worked swiftly and dili Brandon and James were very helpful and knowledgeable when I explained what I was looking for in my next F-150 pickup. James worked swiftly and diligently trying to locate a truck to meet my needs and surpassed my expectations. More
Service For a oil change they got me in right away and got it done in half the time they originally thought. Also gave me a discount on my birthday! For a oil change they got me in right away and got it done in half the time they originally thought. Also gave me a discount on my birthday! More
Awesome Had an awesome experiece at Metropolitan Ford. We worked with Mike Jones and he was friendly, knowledgeable, and humorous! He clearly explained every Had an awesome experiece at Metropolitan Ford. We worked with Mike Jones and he was friendly, knowledgeable, and humorous! He clearly explained every detail about the Ford Escape. We will definitely seek him out when we are in need of a vehicle again. More
Wonderful experience! They got me in right away through the Quick Lane and in addition buffed out some scratches (at no charge) that I thought I was going to have to go to They got me in right away through the Quick Lane and in addition buffed out some scratches (at no charge) that I thought I was going to have to go to a body shop to have fixed. More
Easy and efficient and the employees were so nice! They were so nice and responsive...they all have a "Can do" attitude. It was. My 1st time there...well done! I had been going to Freeway Ford...no wha They were so nice and responsive...they all have a "Can do" attitude. It was. My 1st time there...well done! I had been going to Freeway Ford...no what a dump compared to you guys. More