Back

Metropolitan Ford

Eden Prairie, MN

4.7
750 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

Directions

By Type

Showing 750 reviews

October 09, 2018

good service very good experience - I had a long wait because the service department was quite busy - staff came out often and gave me status reports. and then th More

by JLRYSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 09, 2018

bought new battery Yesterday service very good, service rep explained battery options and warranty thoroughly. A month ago i was confused and thought your battery on More

by metroford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fellow worked 10/8/2018 morning helped me.
October 08, 2018

Quality service Went in for an oil change. Service dept very friendly and professional. Did not have to wait to talk to someone. Addressed all of my concerns. Discuss More

by THORSON.C.L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 08, 2018

Fine experience Dealership was prompt in keeping my appointment, job was finished at the stated time, when something else was found needing attention, they told me of More

by DEBBIEGREENSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names....
October 08, 2018

Simple Oil Change Fast, no appointment service. Advisor was pleasant and thorough. First time visiting this dealer and will return. Took time to advise of future sugges More

by Torcup2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 08, 2018

Why shop elsewhere Brandon and James were very helpful and knowledgeable when I explained what I was looking for in my next F-150 pickup. James worked swiftly and dili More

by sharon.sorenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES SCHWAB, PAUL PETERSEN, Brandon Johnston
October 08, 2018

Service For a oil change they got me in right away and got it done in half the time they originally thought. Also gave me a discount on my birthday! More

by dschuette5037
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane, Marc Navai
October 07, 2018

Awesome Had an awesome experiece at Metropolitan Ford. We worked with Mike Jones and he was friendly, knowledgeable, and humorous! He clearly explained every More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE JONES, PAUL PETERSEN
October 07, 2018

Wonderful experience! They got me in right away through the Quick Lane and in addition buffed out some scratches (at no charge) that I thought I was going to have to go to More

by LJLEHMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall, but I think he was in charge of the Quick Lane that day.
October 06, 2018

Easy and efficient and the employees were so nice! They were so nice and responsive...they all have a "Can do" attitude. It was. My 1st time there...well done! I had been going to Freeway Ford...no wha More

by Yes111859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the service agents name...Gawd was he great!
...
14
...