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Metropolitan Ford

Eden Prairie, MN

4.7
750 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 750 reviews

October 10, 2018

Window repair Todd Rutherford went the extra mile to insure repair completed during busy timeframe with repair parts being delayed. Insured repair completed on tim More

by BOBANDLIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rutherford
October 10, 2018

Safety recall handled in a professional and timely manner My recall appointment was easy to schedule by phone. The appointment itself was completed within the estimated timeframe and I was notified promptly. More

by PATSCHNEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burt, Shawn Blac...
October 10, 2018

Oil change Super fast oil change! Friendly service staff. Great pricing and attention to details. Topped off all fluids, checked for leaks and checked tire pres More

by 004jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY CHAPMAN, Faissal Bouanane, Pat Wells, Julie Hanson
October 10, 2018

Oil change & tire rotation Came through the "Quick Lane" and promptly greeted by Faissal Bouanane and got me registered etc. I was in and out of there n 30 minutes and they did More

by Dog Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE JONES, Faissal Bouanane
October 10, 2018

Very fair replacement of Michelin tires! I had to replace my Michelin tires after only 21,000 miles due to excessive tread wear. The service manager at Metropolitan Ford did a good job getti More

by RGMAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager.
October 10, 2018

New tires My salesman Tony, worked with the service manager Chad, and put a new set of tires on my new Ford Explorer. The ones that came on the vehicle when I More

by Kris9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hird, TONY REYES
October 09, 2018

Safety Recall Notice 18S20 / NHTSA Recall 18V-471 Work Appointment at 7:45am and was immediately greeted and checked in. Free Shuttle took me back home promptly and was then called when work was finished. More

by BOB WATKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burt
October 09, 2018

Engine replaced Great people with awesome customer service. They took care of our problem efficiently and fast. I have gotten all of my vehicles sold and serviced at More

by Jpurdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess, Eric Bjorgaard, JERRY CHAPMAN, TOM EHA, Mike Nelson
October 09, 2018

Metro experience Service has always been great at this dealership. Todd was professional and called me to update. I appreciated that. I’m pleased each time I bring my More

by L_ENNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
October 09, 2018

Great service Chad did a wonderful and thorough job. Quick and hassle free. I will continue to go back. What is Chad not in the list below?? More

by nathan_winter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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