Metropolitan Ford
Eden Prairie, MN
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Window repair Todd Rutherford went the extra mile to insure repair completed during busy timeframe with repair parts being delayed. Insured repair completed on tim Todd Rutherford went the extra mile to insure repair completed during busy timeframe with repair parts being delayed. Insured repair completed on time as scheduled. More
Safety recall handled in a professional and timely manner My recall appointment was easy to schedule by phone. The appointment itself was completed within the estimated timeframe and I was notified promptly. My recall appointment was easy to schedule by phone. The appointment itself was completed within the estimated timeframe and I was notified promptly. All major systems and fluids were checked as an extra precaution to make sure that I could drive away safely. More
Oil change Super fast oil change! Friendly service staff. Great pricing and attention to details. Topped off all fluids, checked for leaks and checked tire pres Super fast oil change! Friendly service staff. Great pricing and attention to details. Topped off all fluids, checked for leaks and checked tire pressure, too. More
Oil change & tire rotation Came through the "Quick Lane" and promptly greeted by Faissal Bouanane and got me registered etc. I was in and out of there n 30 minutes and they did Came through the "Quick Lane" and promptly greeted by Faissal Bouanane and got me registered etc. I was in and out of there n 30 minutes and they did a very through job! I cannot recommend this service more. Do not waste your time anywhere else, come here!!! Thank you for the on-going excellent customer service Metropolitan Ford! More
Very fair replacement of Michelin tires! I had to replace my Michelin tires after only 21,000 miles due to excessive tread wear. The service manager at Metropolitan Ford did a good job getti I had to replace my Michelin tires after only 21,000 miles due to excessive tread wear. The service manager at Metropolitan Ford did a good job getting Michelin to cover 60% of the cost. Good to work work. More
New tires My salesman Tony, worked with the service manager Chad, and put a new set of tires on my new Ford Explorer. The ones that came on the vehicle when I My salesman Tony, worked with the service manager Chad, and put a new set of tires on my new Ford Explorer. The ones that came on the vehicle when I purchased it 16 months ago were going bald! Chad did a great job of calling the manufacturer and working to get me in a set a tires that I liked. More
Safety Recall Notice 18S20 / NHTSA Recall 18V-471 Work Appointment at 7:45am and was immediately greeted and checked in. Free Shuttle took me back home promptly and was then called when work was finished. Appointment at 7:45am and was immediately greeted and checked in. Free Shuttle took me back home promptly and was then called when work was finished. Shuttle picked me up again within 15 minutes of contacting and returned me back to dealership to pick up car. Everything was easy, convenient and very professional with extremely prompt service. More
Engine replaced Great people with awesome customer service. They took care of our problem efficiently and fast. I have gotten all of my vehicles sold and serviced at Great people with awesome customer service. They took care of our problem efficiently and fast. I have gotten all of my vehicles sold and serviced at this dealership. Top to bottom, they are the best. More
Metro experience Service has always been great at this dealership. Todd was professional and called me to update. I appreciated that. I’m pleased each time I bring my Service has always been great at this dealership. Todd was professional and called me to update. I appreciated that. I’m pleased each time I bring my car here for service More
Great service Chad did a wonderful and thorough job. Quick and hassle free. I will continue to go back. What is Chad not in the list below?? Chad did a wonderful and thorough job. Quick and hassle free. I will continue to go back. What is Chad not in the list below?? More